Hard to find and poor signage along Waukegan road. I drove up and down the road 3 times before I found the entrance. The area had experienced a large area power outage the night before. No power at the Inn. No lights, AC, or hot water, the front desk phone and computer were down. The clerk was very nice in a difficult situation, and was unable to check guests in. I was in town for a funeral, so I asked to change for the wake in the lobby bathroom. During the 5 minutes I was inthe bathroom, with a flashlight, an upset guest started an altercation with the clerk in the lobby. From what I heard the clerk remained very professional. by the time I decided it was safe to come out to the Lobby, 3 Deerfield police had reported to the scene. I did not stay at the Red Roof, but with a local. The local told me that the Red Roof is frequently in the local newspaper in the police blotter section, for various infractions of the guests and activities in the parking lot.
booked through expedia, and they were very difficult about refunding a cancellation due to a power outage. The outage was still in effect two days later when I left the Chicago area.
- Official Description (provided by the hotel):
- Located on Chicago's beautiful North Shore, this recently renovated property features free wireless internet, gourmet coffee, guest laundry, restaurants and fitness centers within walking distance, and convenient access to public transportation to downtown Chicago. ... more less
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- Also Known As:
- Red Roof Inn Chicago - Northbrook / Deerfield Hotel Deerfield
- Red Roof Inn Northbrook
- Northbrook Red Roof Inn