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All reviewsmini suitebreakfast buffetsitting arearoom servicebusiness hotelnice hotellobby barnorthern suburbsnice roomfront desk staffdowntown chicagobusiness triprooms are spaciouslake cook roadliving roomgymsofa
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Reviewed November 13, 2017

  • Stayed: November 2017, traveled on business
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Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed November 13, 2017

Excellent stay, however noisy on my floor. People don’t realize that their voices carry. Children were running in the halls and yelling. The food and staff were wonderful and they had a great attitude.

  • Stayed: November 2017, traveled on business
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Thank joycef69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 10, 2017

  • Stayed: November 2017, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed November 6, 2017

Great overall hotel, but the hotel needs to allow gathering and drinking in the lobby without any hassels. We were not allowed to have coolers or drink from bottles or cans. I would guess so we would pay the overpriced lobby bar prices.

Room Tip: Make sure the comforters are clean
  • Stayed: November 2017, traveled with friends
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1  Thank Tony G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 6, 2017

I travel frequently for work and I have stayed at this hotel about 20 times this year. Overall it does the job for a good place to stay as a business traveler. The rooms are spacious, they offer a free shuttle to local businesses, and it is easy to get to/from ORD. Of late, the hotel has refreshed the conference center, and the restaurant menu went through a much needed refresh. I have noticed a nice change in the food. Finally, the staff has gotten better at more consistently recognizing elite benefits. (It was very hit or miss for the first 6 months of the new World of Hyatt program).

  • Stayed: October 2017, traveled on business
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Thank Matt F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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