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“Nice room”

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Hyatt Regency Deerfield
Ranked #2 of 6 Hotels in Deerfield
GreenLeadersSilver level
Tulsa, Oklahoma
Level 5 Contributor
54 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Nice room”
Reviewed April 24, 2014

Around 20-30mins from o'hare airport. which means 40mins to downtown Chicago. Close to highway.Room are clean and quiet. Staff are helpful. you can always find good deals online. Easy to park. Will be back.

Stayed August 2013, traveled as a couple
Helpful?
Thank phishinghan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
101610A, General Manager at Hyatt Regency Deerfield, responded to this review, April 29, 2014
phishinghan-

Thank you for the comments... Hope to see you again soon!

Adam Patenaude
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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566 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (71)
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Arvada, Colorado
Level 6 Contributor
138 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed April 17, 2014

As former Chicagoans, we return a couple times of year to visit with family and friends. Usually, we stay with relatives, but this year it was not possible. With few hotel options in the northern suburbs, My husband and I opted for the Hyatt's convenient location and Gold Passport points.

Our room was clean and quiet. Our room was on the top floor and faced the courtyard. However, the hallway was not as well kept. We checked in the early evening and noticed a room service tray on the floor near our room. The next morning when we went to breakfast, this eyesore was still present. Yuck!

Breakfast was included with our room. The buffet had plenty of options and the more limited menu was fine for anyone wanting to order just a simple entree. Luis was an outstanding waiter who was extremely personable, attentive, and made sure everything was in order. Whatever we ate was well prepared and tasty.

We visited the small onsite gym adjacent to an inside pool a few times. The tiny room was excessively hot. The door to the room was propped open. Even though I was near the door, I had to stop exercising early because I became overheated. My husband and I overheard a hotel employee tell another guest that the heat in the gym area broke during the winter. If that is true, one has to wonder why it has not been fixed by mid April. Are there other maintenance issues left unaddressed?

If our travels bring me back to the northern suburbs of Chicago and I cannot stay with relatives, I would consider returning if the HVAC system has been fixed.

Stayed April 2014, traveled as a couple
Helpful?
Thank sandyB56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
101610A, General Manager at Hyatt Regency Deerfield, responded to this review, April 23, 2014
sandyB56-

Thanks for the review... we did have a rather large replacement on our HVAC system that was completed in the last 5 weeks... While we did the repair, there was temporary supply into the hotel from rented units, so that our guests didn't have any issues. We didn't have any reported issues during this time, but I'll certainly look into the issue you mentioned in the health club, to ensure there are no further issues... Thanks for the feedback and hope to see you again soon!

Adam Patenaude
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level 3 Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed April 12, 2014

Stayed here on a recent business trip. Had stayed here once before. They continue to keep the place up. Nice clean rooms. Friendly staff. Good location with terrific restaurants nearby. Near business needs. Will be back.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 1joemoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
101610A, General Manager at Hyatt Regency Deerfield, responded to this review, April 14, 2014
1joemoe-

Glad you enjoyed the hotel! We appreciate your business, very much! Hope to see you again soon...

Adam Patenaude
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bern, Switzerland
Level 4 Contributor
40 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed April 12, 2014

The Hyatt Deerfield is located quite far away from downtown Chicago in an industrial/residential neighbourhood not far from the freeway. I was there at a conference, and the hotel is well-equipped for this purpose. The staff are very friendly and motivated, so your business trip can actually become quite enjoyable.

The noise insulation between the rooms is not quite up to scratch. I slept well because I'm not sensitive to this, but others might find that bothersome.

The gym and pool are great, and if you're so inclined, they can also suggest you some nice running paths in the area. It's hard to think of anything that would make this hotel stand out, but it serves its purpose impeccably.

  • Stayed April 2014, traveled on business
    • Value
    • Location
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Helpful?
1 Thank Oliver P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
101610A, General Manager at Hyatt Regency Deerfield, responded to this review, April 14, 2014
Oliver P-

Thanks for the feedback... The next time you're in town, let us know... we have a group of employees who run regularly after work and would love for you to join us!

Adam Patenaude
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chester, United Kingdom
Level 6 Contributor
356 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed April 4, 2014

Stayed here on business - convenient location for this trip. Good hotel with friendly staff. Large rooms with coffee - well maintained. Breakfast choice is pretty good and bar is nice with a good selection of food in restaurant. Gym is ok but a little small. Can recommend hotel

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank drpeterr23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
101610A, General Manager at Hyatt Regency Deerfield, responded to this review, April 11, 2014
drpeterr23-

Thanks for taking the time to submit a review of the hotel! We're glad you gave the hotel your stamp of approval!

Hope to see you again soon!

Adam Patenaude
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
2 reviews
Reviewed April 2, 2014

My husband and I like staying at Hyatt Deerfield every time we visit our son and his family. We are always impress by the service, the staff and the cleanliness of the hotel. I was even more impressed with the empathy of the day manager. We were in a situation where we had a reservation but ended up not making it because our daughter in law went into labor. I thought for sure we wouldn't get a refund because our reservation was a no show but I called Brandon the next day and explained our situation. The next thing I know we got our money back. It's good to know that there are still companies out there that put people first before profit. Hyatt cares!

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank RTDennis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
101610A, General Manager at Hyatt Regency Deerfield, responded to this review, April 4, 2014
RTDennis-

Thanks for the kind words... Glad we were able to accommodate... We appreciate your business and hope to see you again soon!

Adam Patenaude
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mesa, Arizona
1 review
Reviewed March 14, 2014

My husband and I stayed at the Hyatt in Deerfield IL. from Jan.1 2014 for ten days while helping our son relocate from Phoenix for a new job.

We arrived during all the terrible weather and we were impressed with all the efforts that the management and their staff made to keep the parking lot clear, the floors dry and safe and the rooms comfortable despite 40 degree below zero temperatures.

The rooms are set up like an open suite with a flat screen in each space. I am very high maintenance about the ambience of a room and I was very happy with the Deerfield Hyatt.The decor is lovely, contemporary, and has a peaceful feel. The down comforters were luxurious and the bed was extremely comfortable.

The staff was always exceptional and in every respect they lived up to the Hyatt's reputation for excellence.

The lap pool has floor to ceiling windows and has a much nicer ambience to it than most indoor pools.

Many Hyatt properties have free WiFi and I hope that the Deerfield property will soon follow that same policy

I have recently returned to Illinois to help that same son who was hospitalized after breaking his femur slipping on ice (God Bless Illinois weather!) and booked a room again on Priceline and I was delighted to find out we would be at the Deerfield Hyatt. We called to ask for a handicapped accessible room to use during the initial recovery and they went out of their way, not only to make sure we would get one, but that it also would be close to the elevator.

It is very well located right next to the freeway, yet it is still very quiet.

it is a business hotel not a resort property, but if that meets your needs I am sure you will enjoy your stay just as we did.

They also have an Enterprise car rental desk in the property that also went above and beyond to help us get a four wheel drive vehicle to deal with all the snow.

A. Fairbanks
Mesa, AZ

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GAF4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
101610A, General Manager at Hyatt Regency Deerfield, responded to this review, March 19, 2014
GAF4-

Thanks for the kind words... We are glad you enjoyed the hotel!

Adam Patenaude
General Manager
Hyatt Deerfield
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Deerfield

Property: Hyatt Regency Deerfield
Address: 1750 Lake Cook Rd, Deerfield, IL 60015-4628 (Formerly Hyatt Deerfield)
Location: United States > Illinois > Lake County > Deerfield
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Deerfield
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Regency Deerfield 3.5*
Number of rooms: 301
Official Description (provided by the hotel):
Full service hotel. Newly Renovated Suite sized guest rooms to include 6 Executive Suites, 1 Presidential Suite, and 1 Hospitality Suite. Amenities to include: living room area with pull out couch, iron/ironing board, hair dryer, coffee maker, referigerators in room, turn down services available, business class floor, newly renovated restaurant and meeting space. A premier suburban corporate hotel located in the heart of Chicago's Northshore. The Hyatt Deerfield is ideally located just 14 miles from O'Hare International Airport and minutes from Fortune-500 companies such as, Abbott Pharmaceuticals, Kraft Foods, Baxter Healthcare, and Morgan Stanley Discover. Enjoy an evening at Ravinia Festival, a day at Chicago's Botanic Gardens, or the excitement of Six Flags Great America, all in close proximity. The Hyatt Deerfield offers cigars at our outdoor patio, newly renovated restaurant, atrium lounge, in-room dining, and a full fitness facility including indoor pool, sauna, Jacuzzi and full line of cardiovascular equipment. Located off 294/94 express way 14 miles from O'Hare International Airport. ... more   less 
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Also Known As:
Hyatt Deerfield Hotel Deerfield
Deerfield Hyatt

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