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“Family reunion visit”

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Embassy Suites North Shore / Deerfield
Ranked #1 of 6 Hotels in Deerfield
Certificate of Excellence
GreenLeadersGold level
Washington DC, District of Columbia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Family reunion visit”
5 of 5 bubbles Reviewed May 27, 2013

We enjoyed a wonderful time at the hotel. The front desk Curtis & Nita were phenomenal and always accommodating. Rooms were spacious, breakfast bountiful & fresh, and our family was wonderfully placed together in one wing. Located close to Northbrook Court Mall, and shuttle took guests to both train station and shopping center. Highly recommend.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MLM72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brad H, General Manager at Embassy Suites North Shore / Deerfield, responded to this review, June 1, 2013
Dear MLM72,

It was a delight to have your family here for the reunion. I personally enjoyed meeting many of the members and I am glad you enjoyed your visit.

My hope is that you can join us again in the future for more family fun! We sincerely appreciated the opportunity to host the event.

Warm regards,

Brad

Brad Harvey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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942 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (131)
Date | Rating
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English first
Bakersfield, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed May 24, 2013

I had no idea Embassy Suites would be so nice! I was there for business and was pleasantly surprised by my room and the building itself is very cool being built in a square shape with an open center where all the fun stuff is (including the glass elevator). The complimentary breakfast also surprised me. Pancakes made to order as well as omelettes and both were VERY good. Staff was extremely helpful by getting me to my meeting on time and remembering my name my entire trip. Highly recommend!

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Kelli B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brad H, General Manager at Embassy Suites North Shore / Deerfield, responded to this review, June 1, 2013
Dear Kelli B,

A review that is titled WOW is one that got my attention! Thank you for the great comments regarding your visit.

My hope is that you will return and thanks again for the comments.

All the best,

Brad

Brad Harvey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto
Level Contributor
98 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed May 20, 2013

I may be a little bias since I did live in the area before but I did feel very at home with location. Anyways on the hotel itself ... I believe that the room quarters have been a little updated; although I didn't feel it being tired the last time I stayed here 4 years ago. Did come in to try to check in early (so that we can go out shopping again) and they accommodated us. Kudos to the front staff. The updated room were perfect in decor and cleanliness. Breakfast was perfect too. Stayed with my family of 6 and it was perfect. You can debate location but on the hotel alone I don't think you can beat its value compared to nearby hotels. Will be back again when we're back in town.

Room Tip: On busy time being on the high floor may not pay since you'll be wait for the elevator down. Al...
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  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gojadego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brad H, General Manager at Embassy Suites North Shore / Deerfield, responded to this review, June 1, 2013
Dear Gojadego,

I was very glad to hear that you enjoyed the visit with your family. As you mentioned, our value with the breakfast and Evening Reception is great for families.

My hope is that you return.

All the best,

Brad

Brad Harvey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, United States
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed May 20, 2013

Pretty much a typical Embassy Suites-good breakfast, spacious rooms, happy hour, etc. However, the room which face the interstate (same side as the elevators) receive constant truck noise from the highway

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Daniel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brad H, General Manager at Embassy Suites North Shore / Deerfield, responded to this review, June 1, 2013
Dear Daniel H,

Thank you for staying with us and also for your comments. I have shared your comments with the team and please let us know for future visits if you would like to be located on the other side of the building. We do strive to fulfill all guests requests and do also add requests to guest's profiles so that we prioritize the requests.

My hope is that you return and please contact me if there is anything we can do to make you more comfortable.

All the best,

Brad

Brad Harvey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
2 reviews
4 of 5 bubbles Reviewed May 20, 2013

I usually have just over 70 room nights per year. I stay in a wide array of hotel brands, and levels of ammenity. This was a great hotel and great stay, made even better by the team members that welcomed and assisted me.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Jason P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New London, Wisconsin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 20, 2013

The staff was outstanding at every level. Breakfast choices were great, not just a waffle maker shoved off in the corner. The managers reception was good, two good beer selections, and a surprising array of mixed drinks available as well. Good snacks to go along. Bedding, pillows, towels were nice quality We have no complaints, and this WILL be our hotel of choice anytime we are in the Chicago area!!!

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Josh W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brad H, General Manager at Embassy Suites North Shore / Deerfield, responded to this review, June 1, 2013
Dear Josh W,

Thank you for your comments regarding your visit and I am glad to hear that you enjoyed your stay.

My hope is that you will return in the future.

All the best,

Brad

Brad Harvey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle
Level Contributor
166 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed May 18, 2013

New fluffy towels that you can no longer read the paper through, bright and clean every where you looked. The face lift was well needed. Staff still wonderful. All staff. Looking forward to the new equipment in the fitness center. Due this month.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BothellEnglandLover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brad H, General Manager at Embassy Suites North Shore / Deerfield, responded to this review, June 1, 2013
Dear BothellEnglandLover,

Thank you for your kind words regarding the staff and renovation. I am so glad you continue to visit the hotel and we look forward to your return.

All the best,

Brad

Brad Harvey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites North Shore / Deerfield

Property: Embassy Suites North Shore / Deerfield
Address: 1445 Lake Cook Rd, Deerfield, IL 60015-5213
Phone Number:
Location: United States > Illinois > Lake County > Deerfield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Deerfield
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites North Shore / Deerfield 3.5*
Number of rooms: 237
Official Description (provided by the hotel):
Stay in the newly renovated full-service all-suite hotel located 14 miles from Chicago’s O’Hare International Airport. Embassy Suites Chicago - North Shore/Deerfield is situated in an excellent location for easy access to several Fortune 500 headquarters, Chicago attractions, world-class shopping and a diverse array of restaurants. Relax in your spacious two-room suite and enjoy a range of home-like amenities such as two flat-screen TVs, a wet bar area with a refrigerator, microwave and coffeemaker. Accessible rooms are available.Start your day with a free cooked-to-order breakfast, and savor complimentary beverages and snacks at the Evening Reception*. If you’re busy, Room Service is available from Cadwell's Grille. Take advantage of the hotel’s BusinessLink™ Business Center and express mail service. Hold a meeting or conference in one of the five event venues, and enjoy the range of business amenities and services available. ... more   less 
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Also Known As:
Embassy Suites North Shore / Deerfield Hotel Deerfield
Embassy Suites Deerfield
Deerfield Embassy Suites

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