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“Terrible quality food, over-priced room service!”
Review of Cadwell's Grille

Cadwell's Grille
Ranked #2 of 68 Restaurants in Deerfield
Certificate of Excellence
Cuisines: American, Contemporary, Gastropub
More restaurant details
Restaurant details
Good for: Bar scene, Local cuisine
Dining options: Late Night, Delivery, Reservations
Description: Cadwell's Grille uses only the freshest ingredients to create our contemporary take on classic American comfort fare. From soup and appetizers to salads and our large dinners, everyone is sure to find a new favorite on our menu. We offer locally inspired contemporary American eats nestled in the seven-story atrium of Embassy Suites Chicago North Shore/Deerfield. Indulge in some of our locally inspired signature dishes like our spicy fish tacos, roasted beet salad with walnut oil vinaigrette, rotisserie half chicken with rosemary au jus, baby back ribs served with our house made coleslaw or the build 'yo burger 'yo way bar piled high with all the fixing's and for dessert try our famous sea salted caramel sundae with Chicago Mix popcorn and bacon dust. No matter your choice, our restaurant has the perfect option for even the most discerning palate.
Wautoma, Wisconsin
Level 2 Contributor
9 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Terrible quality food, over-priced room service!”
Reviewed August 29, 2013

Pretzel chicken was hard, dried out and had thick, greasy gravy! Not even edible! Room service way over-priced and added multiple extra surcharges that are not given to servers! Very disappointed!

Visited August 2013
1 Thank Joan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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184 reviews from our community

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Rating summary
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Louisville, Kentucky
Level 2 Contributor
4 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Food quality has declined”
Reviewed August 18, 2013

Please note that the service is always outstanding and the servers are always attentive and caring. In no way is a poor review of the food a reflection of the great service we receive here.

I stay at the Embassy Suites Deerfield about 3-4 times a year for the last few years. AfterCaldwell moved in the quality of food was fairly high. Over time, the quality of food in both the restaurant and room service has gradually declined fairly dramatically. Now I have come to expect overpriced hard bread and dry burgers.

The last few times I was here, the Seared Ahi Tuna Salad was delicious and topped with generous slices of pink sushi grade tuna. On this trip, a business associate ordered the ahi tuna salad two nights in a row and the tuna looked like a cross between frozen tuna and something from a can. She sent it back the first night and got the same exact thing. Second night...the same quality. Apparently this is the new standard.

Tonight, we went to PF Changs down the road and ate dinner, brought back a few pieces of real seared tuna from our meal and placed those next to the "seared tuna" on the Caldwell's salad. As you can see in the picture, there is no comparison.

I eat at Caldwells because I have to since I stay at the hotel for 3 days in a row, but it would not be my choice otherwise.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
1 Thank Sheryl L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
2 reviews
“Absolutely delicious.”
Reviewed July 16, 2013

I really enjoyed dining here. The food was excellent and the service was outstanding. I recommend the prime rib. Ask for Anna she was very attentive and kind.

Visited July 2013
Thank Sarah L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westfield, Indiana
Level 4 Contributor
48 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
“Room service at a great price and Delish Food”
Reviewed June 18, 2013

Ordered 2 kids meals, which included entree, fruit, side and a drink for $6 each. Kids were more than full...one ordered pizza (personal pan size), the other had chicken tenders. The milk was served in nice glasses and my girls thought they were princesses...

I ordered a flat bread, spinach and artichoke. It was delicious. Perfectly crisp and hot when delivered.

Room service took about 40 minutes, but was well worth the wait.

  • Visited June 2013
    • Value
    • Service
    • Food
Thank mommaof4wife2r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Paul, Minnesota
Level 4 Contributor
37 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed June 17, 2013

We went to Chicago for the sister's birthday and the people at the hotel and in Chicago are very willing to take care of you on your birthday. The jumbo coconut shrimp here is delicious! The atmosphere is nice and quiet; if you don't go during a game where it is viewed on TV. However, it is a nice romantic place that is spacious and the bartender, Vickie, is amazing!

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Thank Angie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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