We stayed here in May 2008 for a couple of days and our stay was pleasant enough. Room was clean and quiet despite being close to quite a busy road. Breakfast was ok but not a buffet and our Best for Breakfast package only entitled us to $20 towards the cost of it. Staff seemed a bit flummoxed about us ordering cereals and bacon,egg etc and everything arrived together the first morning and the second we had to go and find someone to take our order although there was an apology for this. The hotel seemed very quiet but we did hear other guests saying to avoid the rooms over the lake/park because of some noisy A/C units but we were overlooking the carpark so this was not an issue. We did wonder if the hotel is about to be refurbished as there were people with clipboards measuring up generally and certainly the decor looks very dated.This may have happened recently as the website does descibe the hotel as newly renovated.
Staff were helpful and polite so all in all while not a particularly memorable stay it was pleasant enough and was about a good 3.5* hotel and with refurbishment and a better breakfast could go up a notch.
- Official Description (provided by the hotel):
- McHenry County, Illinois' only full service hotel, the Holiday Inn Crystal Lake and Conference Center is situated in a park-like setting filled with oak trees and overlooking quaint, sparkling Lake Acorn. Perfectly situated near several corporate centers for Sage, Medela, Snap on Tools, Affinia Brake Parts, Centegra Healthcare, True Value and more. Less than five minutes from Pingree Metra Train Station serving the northwest suburbs and downtown Chicago, the area boasts unique attractions including Three Oaks Recreation Area and the Quarry Wakeboarding Park, Raue Center for the Arts, Woodstock Opera House, Sanfilippo Museum (reservations mandatory), Algonquin Commons Shopping District, Volo Auto and Illinois Railway Museums, Grand Victoria Riverboat Casino and several championship golf courses. 11 miles north of I-90 Elgin interchange, we are 45 minutes from O'Hare and Rockford Airports. On-site amenities include 24-hour business and fitness center, large indoor pool, complimentary high speed Internet (Wi-Fi), Simply Smart Bedding Collection, 18,000+ square feet of meeting and banquet space, Three Oaks Dining Room and Lounge, Wedding Services and more. Car rental agency located on site and a complimentary shuttle runs within a 5 mile radius, based on availability. We are also a pet friendly hotel, with a pet deposit required at check in. Holiday Inn Crystal Lake staff prides itself on service in a hotel boasting value and variety. ... more less
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- Also Known As:
- Holiday Inn Chicago - Crystal Lake Hotel Crystal Lake
- Crystal Lake Holiday Inn