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“Excellent Customer Service but Not a Good Night Sleep” 3 of 5 bubbles
Review of Hampton Inn St. Louis-Columbia

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Hampton Inn St. Louis-Columbia
Ranked #1 of 1 Hotels in Columbia
Certificate of Excellence
Missouri City, United States
1 review
“Excellent Customer Service but Not a Good Night Sleep”
3 of 5 bubbles Reviewed September 16, 2013

The customer service and the facilities were among the best I've experienced with Hampton. That being said, It was the worst bed I've ever slept it - very uncomfortable. The breakfast was not that great either. The selection was very minimal. But the rooms and facilities were extremely clean and well taken care of.

  • Stayed September 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Oommen E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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357 reviews from our community

Traveler rating
    227
    75
    36
    12
    7
See reviews for
164
75
13
77
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Bloomington, Illinois
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed September 9, 2013

We were looking for a hotel in the St. Louis area and most were booked for a Cardinal baseball game. We found the Hampton Inn just across the river in Columbia, Illinois. It was easy to get to St. Louis from this location. The hotel was very nice. It looked brand new although the staff said it was five years old. The beds were very comfortable and the hotel was very quiet. The free breakfast was much better than the average. I would definitely recommend this hotel.

  • Stayed September 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Brent A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurel, United States
1 review
5 of 5 bubbles Reviewed September 9, 2013

This hotel was in an excellent location for a business trip, away from noise makers. There are many dining locations just a few minutes away. I would stay in this hotel again. The room was very clean and the staff was helpful. It is not an old hotel, so everything is in good condition.

  • Stayed September 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Howard I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan
Level Contributor
100 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed August 20, 2013

Where else besides home can you get a full continental breakfast, updated guest rooms, complimentary internet service, flat screen TV, fridge, microwave, in room coffee pot, and the most comfortable beds and pillows anywhere? Hampton Inn = Hospitality Plus!!

  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank carpoolqueen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southfield, United States
1 review
3 of 5 bubbles Reviewed August 10, 2013

The manager Nick is wonderful. However, the cleanliness of the hotel could have been better. The rooms did not smell fresh. There were spots on the linen and the cloths. The overall cleanliness could use some improvement.

  • Stayed August 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Kimberly L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
illinois, United States
1 review
5 of 5 bubbles Reviewed August 9, 2013

great hotel, very clean and friendly. pet friendly so they do allow pets with a non-refundable deposit, it is so worth it. the rooms are very clean as well as the lobby and all other common areas. the breakfast was really good, and really good coffee is available all the time.

  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Karyn N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 bubbles Reviewed July 31, 2013

Speedy check-in and check-out. No problems. Very clean. Beds very comfortable. Breakfast items not restocked in a timely manner. Pool nice and clean, but small. Loved that towels were provided for the pool. Otherwise, a great stay!

  • Stayed July 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn St. Louis-Columbia

Property: Hampton Inn St. Louis-Columbia
Address: 165 Admiral Trost Rd, P.O. Box 506, Columbia, IL 62236-1997
Phone Number:
Location: United States > Illinois > Columbia
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Columbia
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn St. Louis-Columbia 2.5*
Number of rooms: 77
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com and Travelocity so you can book your Hampton Inn St. Louis-Columbia reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Columbia Hotel Columbia

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