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“We always stay here when we go to St. Louis”
Review of Comfort Inn

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Comfort Inn
Ranked #5 of 11 Hotels in Collinsville
Reviewed August 25, 2013

As usual, the staff were courteous, friendly and accomodating. The room was clean, the bed free of bedbugs (unfortunately, nowadays, this is not always true). The continental breakfast was satisfying and had a great deal of variety. There's a nice pool, videogames and even a tiny golf putting game. The only disadvantage is that sometimes other guests are loud after quiet hours. Overall, a wonderful experience.

  • Stayed: August 2013, traveled with family
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1  Thank Marc H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KATHY D, General Manager at Comfort Inn, responded to this reviewResponded October 14, 2013

Hello!

I am glad to see you stay with us on your trips to St. Louis. We are continuously trying to build a strong relationship with our returning guests. I see by your review you have had some problems with other guests being noisy. Please be assured that we take this seriously and will be working with our staff as how to handle this situation in the future.

Again, thank you for taking the time to do our survey and staying with us here at the Collinsville Comfort Inn.

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321 - 327 of 454 reviews

Reviewed August 17, 2013

Love to stay here! My favorite spot for relaxation...... The best rooms for the money especially having 2 separate rooms of privacy in the suites. The whirlpool bath is awwwwwesooome! Check-in was fast and simple as always! The rooms are fresh and comfortable..... Pastor

Room Tip: call reservations and then follow up with hotel itself to ensure you get best service, rate and exac...
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  • Stayed: August 2013, traveled with family
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1  Thank PastorTee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KATHY D, General Manager at Comfort Inn, responded to this reviewResponded October 14, 2013

Good Evening!

We would like to thank you for taking the time to help us continously improve our guests stay at the Collinsville Comfort Inn. We take the input our guests give us to and work towards an exceptional stay for all our guests.

Thank you again for your excellent review and we look forward to seeing you again!

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Reviewed August 13, 2013

Being the first time staying at this location, it was a great experience for us.The room was clean and the beds were very comfortable. The breakfast was a nice spread! We would highly recommend this hotel!

  • Stayed: August 2013, traveled with friends
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Thank Sherry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KATHY D, General Manager at Comfort Inn, responded to this reviewResponded October 14, 2013

Hello!

I would like to thank you for taking the time to participate in our online survey and your feedback helps us improve our guests stay. I will share your input with my team as encouragement to continue to keep up their efforts.

We look forward to seeing you again!

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Reviewed August 13, 2013

Convenient location, decent sized room & bathroom, amenities were stocked, microwave & fridge a definite plus. Check in & out was simple and easy, friendly night staff, and wouldn't mind staying again. Two dislikes: small pillows (yes I know you give a bed 4, but when they're too fluffy and small it doesn't matter) and the comforters were stained.

  • Stayed: August 2013, traveled as a couple
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Thank mjc811
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KATHY D, General Manager at Comfort Inn, responded to this reviewResponded October 13, 2013

Hello!

Thank you for taking the time to do our online survey.

We are working to improve our bedding and with guest feedback we can continue to strive to continuously improve the quality of service each guest receives.

Thank you again for sharing your experience.

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Reviewed August 10, 2013

comforters on both beds have stains on them. overall rest of room very clean. refrigerator and microwave a plus. noise level for a Friday evening very low. typical breakfast well stocked and kept neat.

  • Stayed: August 2013
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Thank MESoto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KATHY D, General Manager at Comfort Inn, responded to this reviewResponded October 13, 2013

Good Evening,

We would like to thank you for taking the time to complete our survey. Your satisfaction if very important to us and with your feedback we will be sure to strive for improving the bedding in our hotel.

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Reviewed August 9, 2013

we have stayed at this hotel numerous times and have never had a bad stay. the hotel staff is excellent, especially anna. the breakfast spread is one of the best in the world. the rooms are clean and there is plenty to do in the area. i would recommend collinsville comfort in to anyone.

Room Tip: suites are roomy
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  • Stayed: August 2013, traveled with friends
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Thank Sam M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KATHY D, General Manager at Comfort Inn, responded to this reviewResponded October 13, 2013

Hello!

Thank you for your review: it is very rewarding to hear that we have continuously met your expectations! I will be sure to let Anna know she is doing an excellent job.

We will continue to work toward meeting our guest expectations and needs and we look forward to your return.

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Reviewed August 5, 2013

Our second or third stay here. Convenient location, nice room, good shower, good beds, great breakfast! We would definitely come stay again. Maybe we'll have time to check out the pool next time we pass through.

  • Stayed: August 2013, traveled with family
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Thank TerriG215
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KATHY D, General Manager at Comfort Inn, responded to this reviewResponded October 13, 2013

Hello!

I would like to thank you for taking the time to do our survey. We realize how important our guest feedback is to our continued improvement and success.

We appreciate your confidence in our hotel and look forward to seeing you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn

Address: 8 Commerce Drive, Collinsville, IL 62234-6111
Location: United States > Illinois > Collinsville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Collinsville
#4 Romantic Hotel in Collinsville
Price Range: $84 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
Come see the world’s largest catsup bottle, splash your way through waterparks or place your bets at the racetrack when you stay at our newly renovated hotel in Collinsville, IL. Amenities include: Free WiFi Free hot breakfast Fitness center Indoor heated pool Business center Guest rooms feature: Microwave and refrigerator Work desk USB ports Coffee maker Flat-panel TV Our hotel in Collinsville, IL presents easy access to the area’s top attractions, such as the Edward Jones Dome, Fairmount Park Racetrack, America's Center, Cahokia Mounds and: Gateway Arch Busch Stadium Scottrade Center Gateway Motorsports Park Southern Illinois University – Edwardsville Get rested and set to explore the region while staying at the Comfort Inn® hotel in Collinsville, IL. We promise a great stay, friendly service, classic amenities and convenient access to local activities and attractions. Earn rewards, including free nights and gift cards, with our Choice Privileges Rewards program. ... more   less 
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Also Known As:
Comfort Inn Collinsville
Collinsville Comfort Inn

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