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“Quiet, clean and well run”
5 of 5 bubbles Review of Comfort Inn

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Comfort Inn
Ranked #3 of 11 Hotels in Collinsville
Ithaca, New York
2 reviews
“Quiet, clean and well run”
5 of 5 bubbles Reviewed April 28, 2013

Was very pleased with a 2 night stay while attending a large gathering. Even though the hotel was full, we never heard people moving around. The room and breakfast areas were clean and comfortable. Food at the breakfast area was hot and plentiful. The staff was friendly and helpful. There were many brand name restaurants close by for evening food. The only thing I didn't like was the surprise of having a $1.50 per day charge on the bill for having a safe in the room that I did not use. I wish that had been disclosed in advance as I would have asked for that charge to be removed. Overall, happy with the stay and would not hesitate to return.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravellingMom850
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KATHY D, General Manager at Comfort Inn, responded to this review, May 30, 2013
Thank you for taking the time to fill out a review. We appreciate your business and the nice review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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438 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (118)
Date | Rating
  • English first
  • Any
English first
Vandalia, Illinois, United States
1 review
3 of 5 bubbles Reviewed April 26, 2013

I have stayed at this hotel before and had no issues but now they have small square pillows in the rooms which are impossible to sleep on comfortably. I asked for other pillows and they didn't have any. Also they have a hot tub and heated pool listed on the site. The pool was cold and they are planning on removing the hot tub according to an employee there. The hot tub was why I chose that hotel in the first place.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tim T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KATHY D, General Manager at Comfort Inn, responded to this review, May 30, 2013
Thank you filling out a review and staying with us. We appreciate business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Park City, Utah
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed April 24, 2013

We were on a cross country road trip and the accomodations were fine at this Comfort Inn.

We had to leave early, before scheduled breakfast, but the hotel staff would not let us leave without a fresh cup of coffee to se us on our way. They even wanted to pack us a little snack.

Good people, nice room and next time we'll have to stay longer. Good value too.

Thanks,

Matt

Room Tip: Good place to stop over. Right off the highway, but still removed from traffic noise. A tricky right...
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  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Matt P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KATHY D, General Manager at Comfort Inn, responded to this review, May 30, 2013
Thank you for the nice review and taking the time to fill one out. We appreciate your business and look forward to serving you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ludington, Michigan
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed April 23, 2013

The price was reasonable. Staff was friendly. Room was clean. Everything in room was in working order. The indoor pool was large but the whirlpool was out of order. A free full breakfast was a nice change from many hotels. They had scrambled eggs, sausage, yogurt and hard boiled eggs along with the normal rolls, waffles, ect. There is a good restaurant in the same mall as the hotel.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ed S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KATHY D, General Manager at Comfort Inn, responded to this review, May 30, 2013
Thank you for the nice review and taking the time to fill one out. We appreciate your business and look forward to your next stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
Level Contributor
166 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed April 22, 2013

The breakfast room was in the atrium, seated probably 40 instead of the usual 20 or so. Pool was nice. We chose the large room with 2 queens and this was the biggest room (and bath) of any hotel I've ever stayed at. Friendly staff. About 15 minutes from downtown St. Louis, plus close to shopping and a great Laser Tag location (LazerForce) right in Illinois. Plenty of fast food around so excellent for a family getaway.

Room Tip: Spring for the large room if you'll be spending much time in the room, it will feel like you'...
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  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dwayne G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KATHY D, General Manager at Comfort Inn, responded to this review, May 30, 2013
Thank you for the wonderful review and for letting us serve you. We do appreciate your business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gladstone, Michigan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed April 20, 2013

We found this hotel to be just what we needed after a long day of travel. The staff was friendly and helpful. The room was clean and quiet. The breakfast was good. The only downside was the hot tub was not in operation. Would definitely stay here again.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank capjud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KATHY D, General Manager at Comfort Inn, responded to this review, May 30, 2013
Thank you for the nice review and the time to fill it out. We do appreciate your business and letting us serve you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Antioch, Illinois
1 review
4 of 5 bubbles Reviewed April 19, 2013

The price was reasonable. Check in was fast. Front desk personnel were very professional and courteous. Room was clean. Everything in room was in working order. The hotel is very close to the convention center-within walking distance. The indoor pool was fine. Only negative-the whirlpool was out of order. A free FULL breakfast was a nice change from comparable hotels. I have celiac disease and cannot have wheat, rye, oats, or barley. Many comparable hotels include continental breakfast, which includes cereal, toast, bagels, sweet rolls, and some have waffles. A person with celiac disease cannot have ANY of those items. It was nice to have a variety of items I could eat, such as scrambled eggs, sausage, yogurt and hard boiled eggs in the shell. Some continentals include hard boiled eggs, peeled and in commercial packaging. Very nasty. It was a pleasant surprise to have a full breakfast. I would stay there again.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lgoblir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KATHY D, General Manager at Comfort Inn, responded to this review, May 30, 2013
Thank you for the great review. We appreciate you taking the time to fill this out. Looking forward to future business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn

Property: Comfort Inn
Address: 8 Commerce Dr, Collinsville, IL 62234-6111
Phone Number:
Location: United States > Illinois > Collinsville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Collinsville
#4 Romantic Hotel in Collinsville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Comfort Inn Collinsville
Collinsville Comfort Inn

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