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“They say the hotel is "non-smoking"”

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Hampton Inn Collinsville
Ranked #5 of 11 Hotels in Collinsville
Centerville, Indiana
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“They say the hotel is "non-smoking"”
3 of 5 bubbles Reviewed December 17, 2011

The whole hotel is supposed to be non-smoking but one step in my room knew different. When I went to the front desk to change, the desk clerk guessed why I returned before I even said anything. All he said is "they don't listen to us and we can't do anything about it."

  • Stayed December 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank snooklefritz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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355 reviews from our community

Traveler rating
    145
    96
    67
    34
    13
See reviews for
130
91
20
78
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Italian first
  • Any
English first
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed November 26, 2011

We always stay at Hampton Inn's because we know we can expect comfort, but this place was of such poor/uninsulated construction that our stay was horrible. The person in the room above us moved around like a gorilla & didn't seem to Stop. When he dropped the lid down on the toilet, we jumped - it was LOUD. Then other people checked into their rooms down the hall from us late at night & never lowered their voices & made literally 10 trips bac k & forth to eachother's rooms - letting the doors slam shut each time. Finally in the morning, our tub had no support under it - I thought my husband was going to fall through & i sure felt sorry for whoever was below us. Staff was wonderful & moved us to a quieter room ( storage space above)

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hemigirl1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
illinois
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed November 3, 2011

our experience at this hotel was wonderful! we stayed on a friday night & the place was sold out. we didn't experience a big crowd though. so everyone else must've been out enjoying activities away from the hotel. the pool & hot tub area was nice & clean. swimming pool was a little too cool for our liking though. the front desk provided fresh baked cookies, hot drinks & cold milk for an evening snack. this was a nice surprise! the breakfast area was roomy with a large variety of delicious foods. they had everything from waffles, eggs, yogurt, fresh fruit, cereals, etc. one of the best breakfasts we've ever been offered at a hotel. our room was okay. it was really nothing to brag about though. it had kind of a funny smell to it. not sure but maybe it had been a smoking room in the past. all the hotel staff were pleasant & welcoming. we will definitly be staying there again when we are in the area!

Room Tip: we were on the ground floor on a sold out night. didn't notice any bothersome noises.
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  • Stayed September 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank hlfam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed November 1, 2011

This is the second time I've stayed at this Hampton Inn. It's a perfect place to stay for a weekend visit to St. Louis, especially if you're traveling with small children. I took my grandson to the St. Louis Zoo and Science Center this weekend. It took about 20 minutes to get to the hotel from the Zoo. Once we arrived, my grandson changed into his swimming suit and spent a few hours playing in the well maintained indoor pool. I swam for a while and then relaxed in the hot tub. There are several restaurants within walking distance, and a Bandanda's Barbeque is next door (their food is always delicious). There are several restaurants that deliver to the hotel, including a steak house. The breakfast buffet was well-stocked and delicious.

  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SEMOTraveler074
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Champaign
Level Contributor
90 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed October 31, 2011

The Hampton Inn Collinsville is another example of why Hampton Inns are my first choice when I travel. Check-in was speedy, the room was spotless, the bed wonderfully comfortable, and the free breakfast is the best out there. Our king room was actually a two-room suite with an extra-large bathroom - for only $80 including tax! That is an exceptional value. I was extra-surprised at the price, as this was World Series weekend in St. Louis. i have stayed at this Hampton several times, and they have maintained their high standards every time.

The Hampton Inn Collinsville is an excellent choice if you are looking for a St. Louis weekend. It is a quick 10-minute drive to the city and all the great things St. Louis has to offer. Parking is free, the rates are often cheaper than the city, and there are several restaurnats close by. You can't lose if you choose the Hampton Inn Collinsville.

  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dlp53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Champaign, Illinois
Level Contributor
60 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed October 31, 2011

Very clean, spacious rooms with microwave and fridge. Complimentary breakfasts as with all Hamptons. Good front desk staff when we checked in. I had made a reservations moments before from the parking lot on a mobile phone using the internet and Hilton Honors points. They had it and processed it quickly for us. Nothing but a positive experience all around.

  • Stayed October 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gbsinkers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
166 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
3 of 5 bubbles Reviewed August 31, 2011

I travel extensively and I nearly always stay in Hilton properties, specifically Hampton Inns. The Collinsville location makes the grade as a Hampton Inn, but just barely.

Breakfast was of solid Hampton Inn quality, with hot egg-based entrees and meats every morning, as well as a selection of pastries, cereal, fruit and other items. We enjoyed breakfast each morning of our stay. Though it was often very busy, the staff worked hard to keep items stocked.

The pool was clean and in good repair, as was the hot tub. Towels were available near the pool as were lounge chairs.

Even though I recalled seeing that this was a non-smoking hotel, our room smelled of smoke the entire time we visited. Showering or turning on the air conditioner seemed to release the smell -- perhaps this was a smoking room in the past.

Housekeeping service was not very impressive. We lifted our ice bucket on the first day to find a soggy, half-used bar of soap stuck to the bottom. The lower shelf below the bathroom sink was thick with dust except for one spot which had been hastily wiped. During three days of our four-night stay, the same dead spider sat on the floor next to our toilet. At one point, I decided to leave it there as a guage of whether housekeeping was actually cleaning the bathroom. After a generous tip on the first morning, I declined to tip housekeeping again.

A big plus is that the hotel is right in the center of an area with lots of restaurants and amenities, as well as just 20 minutes to St. Louis. Walmart is also nearby for any traveler's needs and you can walk to several sit-down and takeout establishments.

Room Tip: Room 109 is convenient to the front desk, but noisy from all of the foot traffic in the area.
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  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank taragl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Collinsville

Property: Hampton Inn Collinsville
Address: 7 Commerce Dr, Collinsville, IL 62234-6112
Phone Number:
Location: United States > Illinois > Collinsville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Collinsville
#4 Family Hotel in Collinsville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Collinsville 2.5*
Number of rooms: 72
Official Description (provided by the hotel):
Enjoy your stay at the Hampton Inn Collinsville, located within walking distance to Gateway Convention Center and just a short drive to Fairmount Park Race Track. Watch TV or stay connected with free WiFi in every guest room. Start your day right with Hampton's free hot breakfast including our delicious waffles and if you're in a hurry, grab a free, healthy Hampton On the Run(R) Breakfast Bag, available Monday through Friday. Catch up with work in our free business center, rejuvenate in our free fitness center or take a refreshing dip in our indoor pool. ... more   less 
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Also Known As:
Hampton Inn Collinsville Hotel Collinsville
Collinsville Hampton Inn

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