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“Beautiful Hotel - One Glitch”

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Doubletree Collinsville/St. Louis
Ranked #1 of 11 Hotels in Collinsville
Certificate of Excellence
massachusetts
Level Contributor
56 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Beautiful Hotel - One Glitch”
Reviewed August 25, 2009

We stayed here while we were in the area to check out 2 colleges. Nice location, many restaurants in the area. Beautiful lobby and very nice room. Check in went smoothly and we were given a room next to the rear entrance and the pool - easy location to move luggage in & out. Free wireless internet that was nice & quick. The location may also explain our one glitch during our stay. When we got up in the morning and put on the bathroom light, a cockroach was in the middle of the floor, never ran off and I quickly took the trash recepticle and turned it upside down & trapped it. I called the front desk & they sent someone to come to the room and remove our little visitor. At check out, the gentleman at the front desk asked how everthing was and I said I was the one who had the cochroach in my room. Just then the man who had removed it came around the corner and told the front desk, yes, it was a cochroach. He assured me they would spray the room before they let anyone else stay there, but never offered any discount.

  • Stayed July 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank abctravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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904 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (52)
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English first
New York
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 20, 2009

I enjoyed my stay at Doubletree Collinsville, IL. We were welcomed with warm cookies. The lobby was modern, warm and inviting. The staff was friendly. The room was very clean and well stocked. I would stay here again if I'm ever in the area again.

  • Stayed August 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 10022NYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Friendswood, TX
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed July 23, 2009

I stayed at the DoubleTree July 12 - 17. It was All Star week so the area was somewhat festive. There was also a American Motors Car Club show at the hotel so there were alot of people around the hotel. The service was excellent, breakfast buffet had everything you could want. The room was newly renovated with modern decor and furnitire. The bathroom is small, but I didn't care.
The view of the Gateway Arch in St. Louis from the hotel is great.

  • Stayed July 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Reggie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springfield, MO.
2 reviews
Reviewed July 2, 2009

I used to stay here when it was the Holiday Inn and I'm glad I came back. The hotel had been completely renovated. You name it, it was renovated - the gym, the pool, the restaurant and of course the rooms. I will be coming back to this hotel for years to come.

  • Stayed June 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank baseballfan76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Illinois
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed June 29, 2009

This hotel has had a checkered past - I have stayed several times over the last two decades and been disappointed on most occasions. With the new management they finally turned the corner. Rooms and common areas are very nicely appointed. The only drawback is that bathrooms are small (this is an older property, remember) but the shower head (Speakman) and towels and decor are just fine. The bed, linens and pillows are excellent and everything is less than a year old. Nice bar off the lobby and the restaurant is excellent. Good location for other types of less expensive food and very convenient to St. Louis. Free parking. Give it a try - you won't be disappointed.

  • Stayed June 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Labrachow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philo
1 review
Reviewed June 9, 2009

We booked this hotel from Expedia. Everything went very smoothly, Check in/out was a breeze. All hotel personnel were very friendly, greeting you in the hallways, etc. Our 6 year old granddaughter loved the pool! Room was very clean and well stocked. Will definitely stay here again.

Happy from Philo, IL

  • Stayed June 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PhiloLuvtotravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wisconsin
Level Contributor
54 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed May 8, 2009

We were very pleased with this hotel. The lobby and other public rooms are impressive, and the guest rooms have recently been totally renovated. Our room had new carpeting, furniture, bedding, etc. The bed was extremely comfortable. The bathroom was small but modern, with plush towels. The service was friendly. Parking is free and convenient. Close to St. Louis attractions.

  • Stayed May 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Traveler3933
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Doubletree Collinsville/St. Louis

Property: Doubletree Collinsville/St. Louis
Address: 1000 Eastport Plaza Dr, Collinsville, IL 62234-6103 (Formerly Holiday Inn)
Phone Number:
Location: United States > Illinois > Collinsville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
#2 Romantic Hotel in Collinsville
#2 Family Hotel in Collinsville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Doubletree Collinsville/St. Louis 3*
Number of rooms: 229
Official Description (provided by the hotel):
The DoubleTree by Hilton Hotel Collinsville-St. Louis is located in Collinsville, Illinois just outside of St. Louis. The hotel is located next to the Gateway Conference Center, a premier event space. Downtown is just a quick drive and Lambert St. Louis International Airport is 30 minutes away. Guests can enjoy a freshly baked DoubleTree chocolate chip cookie upon arrival. ... more   less 
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Also Known As:
Doubletree Collinsville/St. Louis Hotel Collinsville
Collinsville Holiday Inn
Holiday Inn Collinsville

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