We booked this hotel online based on what its web site said it offered: "Start your day at our hotel in Colinsville, IL with a Wake Up DoubleTree Breakfast, offering a choice of cooked and heart-healthy food options, including cooked-to-order specialty omelets. " No where does their site say breakfast is extra ($15 extra). The staff was rude when we questioned them about it. They called us liars when we explained what the web site said. We offered to show it to them and they said it wasn't necessary. Will not stay there again. The Drury has an amazing hot breakfast and nice rooms. We will go back there from now on.
- Official Description (provided by the hotel):
- The DoubleTree by Hilton Hotel Collinsville-St. Louis is located in Collinsville, Illinois just outside of St. Louis. The hotel is located next to the Gateway Conference Center, a premier event space. Downtown is just a quick drive and Lambert St. Louis International Airport is 30 minutes away. Guests can enjoy a freshly baked DoubleTree chocolate chip cookie upon arrival. ... more less
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- Also Known As:
- Doubletree Collinsville/St. Louis Hotel Collinsville
- Collinsville Holiday Inn
- Holiday Inn Collinsville