My husband went to Chicago to see Michael Buble' in September 2013. After walking around Michigan Ave. we were looking for low-key dining close to our hotel. We looked on Trip Advisor and found Frankie's. We were both skeptical since it is the mall at 900 N Michigan and we were afraid it would be "food court" food.
We were pleasantly surprised. We sat in the bar where there are comfy club chairs. Ordered some nice Italian wine, had the caprese and pizzas. The food was great, the atmosphere was nice and the service was good.
We would go back.