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Chicago
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Reviews (2,605)
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Traveler rating
1,274
849
315
102
65
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All reviews great location the executive lounge magnificent mile the john hancock building mag mile water tower place living area american girl top floor separate bedroom lake view wet bar fridge and microwave michigan avenue indoor pool self park sofa bed
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17 - 22 of 2,605 reviews
Reviewed January 21, 2020

This hotel was very well priced for the location; I could walk to most of the big stuff, and there are so many great restaurants and shopping within walking distance. The onsite BBQ restaurant has a good drink selection.

Date of stay: January 2020
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank dori b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this reviewResponded 4 weeks ago

Dear dori b,


Thanks so much for your comments. It sounds like you had a great time here in Chicago. Reading the experiences of our guests is something that we enjoy doing and yours are no exception.Thank you for recommending our location. There is no doubt that being steps away from the Magnificent Mile, the John Hancock Tower, the American Girl, and the restaurants on Rush Street makes it easy to enjoy our fabulous city.

We look forward to welcoming back the next time that you are in Chicago.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 21, 2020 via mobile

I stayed here for a business trip in Jan 2020. The room is huge with a separate living room. Service was quite prompt. I asked for room slippers and was given a pair within 10 mins. The bathroom is well equipped with toiletries like shampoo, conditioner, body wash and moisturizer. I didn't visit the restaurant at this hotel, but the small.in-house cafe was good enough for a quick coffee.

Date of stay: January 2020
Trip type: Traveled on business
Thank jhilmil_nag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this reviewResponded 4 weeks ago

Dear jhilmil_nag,

Thank you very much for staying with us and thank you for taking the time to share your feedback with us and other travelers who are planning on visiting Chicago for business or leisure. I am delighted that you were able to experience our hotel, the nice set-up of our rooms that are all suites and the prompt service provided by our team members.

We look forward to welcoming you back the next time that you are in Chicago.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 20, 2020 via mobile

Great location, was here 3 nights for business. Staff was nice, rooms were large and bed was comfortable. Chairs in “living area” were not comfortable. Everything else was great. Enjoyed the stay. Would stay here again if in town for business.

Date of stay: December 2019
Trip type: Traveled on business
Thank Geoff E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this reviewResponded 4 weeks ago

Dear Geoff E,

Thank you very much for staying with us and thank you for taking the time to tell us about your experience at the hotel. We are glad that you enjoyed your stay, the room, the comfortable bed and the service provided by our team.

We look forward to welcoming you back the next time that you are in Chicago.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 20, 2020

Always a pleasant experience. Will stay here again.if you want a great place and location stay here. You will not beDisappointed. We have been here a handful of times sbd we keep coming back because it’s been perfect. .

Date of stay: January 2020
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this reviewResponded 4 weeks ago

Dear Michael H,

Thank you so much for your feedback and thank you for your loyalty to our hotel. There is no better reward for our team than knowing our guests have enjoyed their stay and are returning years after years. Many of our team members have worked at this hotel since it opened, it is their second home and we are glad that it is your home when visiting Chicago.

We look forward to welcoming you back on your next visit to Chicago.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 20, 2020

Family of 4 stayed and had plenty of room. Amenities nice. Pool and exercise area nice. Near water tower, Hancock, and mag mile. Did not eat there but food smelled great. Parked at Hancock saved 20 over valet.

Date of stay: January 2020
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank crazybowlerkww
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this reviewResponded 4 weeks ago

Dear crazybowlerkww,

Thank you very much for staying with us and thank you for taking the time to tell us about your stay with us. Your feedback is both valued and appreciated by all of us. We are delighted that you enjoyed your stay, the service our team provided and the location.

It was a pleasure and privilege to serve you during this past visit and we look forward to welcoming you back the next time that you are in Chicago.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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