I stayed here for a conference and my husband and toddler came along so we could explore Chicago during my down time. The conference was actually next door at the Westin, but I opted for the suite here because it makes traveling with a toddler a lot more convenient. Rate was even a little lower, so no-brainer.
Staff service at check in was just wonderful, friendly, efficient, etc. This was midday on a Tuesday. I wasn't overly impressed with the aesthetics of the suite itself - found it to be sparsely decorated with dated/cheap looking decor. But, again, these are cosmetic things that don't make or break a property in my opinion. The bed seemed small to me, but it was manageable.
The suite, halls and lobby area were all very clean. Housekeeping staff was just about the nicest I've seen! Room service food was just OK but, again, staff service couldn't be beat. The pool area was nice, but is showing its age as well. Check out service was also friendly and efficient, and the doormen were fantastic during our whole stay.
- Official Description (provided by the hotel):
- Completely renovated in May 2016, Hilton Chicago/Magnificent Mile Suites is an upscale, all-suite hotel in a prime downtown Chicago location. Our modern, comfortable, well-appointed two-room guest suites and executive accommodations are just steps from Michigan Avenue, one block from Lake Michigan and close to everything central Chicago has to offer. ... more less
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- Also Known As:
- Hilton Suites Chicago/Magnificent Mile Hotel Chicago
- Hilton Hotel Chicago
- Hilton Chicago
- Chicago Hilton