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Silversmith Hotel Chicago Downtown
Ranked #26 of 191 Hotels in Chicago
Certificate of Excellence
Reviewed March 11, 2014

Loved our stay at the Silversmith! Stayed 4 nights in early February for Unified Auditions. Less than a block from audition site, close to everything! Was remarkable to see the renovation come near completion during our visit. Rooms were large,as were the bathrooms, well appointed and very comfortable. We had a room on the back side of the hotel,(away from train) and it was quiet.

Room Tip: Ask for room away from the train.
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  • Stayed: February 2014, traveled on business
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1  Thank embee62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hans R, General Manager at Silversmith Hotel Chicago Downtown, responded to this reviewResponded March 17, 2014

Thank you, embee62, for your kind comments and recommendation of Silversmith Hotel. We're delighted to hear you enjoyed our spacious guest rooms as well as our central downtown location. Our remodeling is now complete, so we hope you will visit us again soon to enjoy the full experience of luxury re.cut. We'd love to hear your thoughts on our new lounge and restaurant, Adamus, during your next stay.

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1,118 - 1,124 of 2,176 reviews

Reviewed March 8, 2014 via mobile

I cannot give this hotel a high enough recommendation. We spent our final week in America here and this was by far the best hotel we stayed in there. In fact this is among the top hotels we have stayed in ever.
Room was extremely spacious and clean, it was well maintained in general. The staff were extremely helpful from the desk staff to the guys welcoming you in from the street!
We got free breakfast every morning which were some small pastries but enough to start your day on.
Location right by millennium park and Michigan avenue. Giordano's pizza place around the corner and millers pub also within minutes.
Definitely recommend anyone to stay here.

1  Thank GarethW-R
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Hans R, General Manager at Silversmith Hotel Chicago Downtown, responded to this reviewResponded March 11, 2014

Thank you, GarethW-R, for a glowing review of Silversmith Hotel and our staff. We pride ourselves on providing expert guest service, and are delighted to hear your experience exceeded expectations. It sounds like you were able to take advantage of our central location, and were able to enjoy several Chicago attractions during your visit. We hope you will join us again during your next trip to the States, and have a chance to experience our new lounge and restaurant opening soon. Thank you, again.

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Reviewed March 7, 2014

My husband and I were there for 10 days and stayed at this hotel all the time. We didnt expect much, as the official pictures of the hotel were quite old and showed a not so good standard. Anyhow, when we arrived to the hotel, they were renewing the reception at the ground floor, lobby (the old reception which you can see on the pictures, was on the second flood, old wooden walls etc). They opened the reception and a really nice lobby lounge area some days after our arrival and it was very modern, white, silver, black furniture. The elevators were all repainted with black wood inside and stone floors.
all levels of the hotel is totally renovated with new carpets, new doors and all totally new rooms. NOTHING from the past is left. If you look at the new pictures which some of the visitors added you can see the difference between the really modern rooms with new furniture, nice walls and really really nice bathroom with shower with glass doors. The bed was soooo comfortable could sleep great! The ppl working, receptionists door guards etc were all super nice and helpful.

We didnt try the breakfast, there are plenty of cafes, breakfast places, restaurants etc arount the hotel so we thought we could get much better food elsewhere :).

Pros: very central, very clean, helpful and nice staff, nice room.
Cons: the CTA (metro) is passing by just outside the hotel, I mean RIGHT outside the hotel. This means A LOT of noice in the rooms towards the street. We had our room towards the inner side of the building which made it ok. We didnt get disturbed by it. Nothing else.

Have to say we were very positively surprised by this hotel and would recommend it.

Room Tip: Rooms towards the inner part of the building is less noisy. The CTA (metro) passes by right outside...
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  • Stayed: February 2014, traveled on business
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2  Thank Poppylops P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hans R, General Manager at Silversmith Hotel Chicago Downtown, responded to this reviewResponded March 11, 2014

Poppylops P, we're so glad you and your husband chose to stay with us during your recent visit to Chicago. We're delighted to hear your thoughts on our recent renovations, and glad you enjoyed the redesigned accommodations. Guest service is our top priority, so we appreciate your comments regarding our staff. Our new restaurant and lounge opening soon will serve breakfast, lunch and dinner, so we hope you'll experience it during your next stay. We hope to see you again soon!

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Reviewed March 4, 2014

Wouldn't hesitate staying here again. Had a first class experience at The Silversmith. Hotel is very modern looking and close to everything in The Loop. Staff are wonderful and helpful. Had a great stay.

Stayed: March 2014, traveled as a couple
1  Thank Sachaus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hans R, General Manager at Silversmith Hotel Chicago Downtown, responded to this reviewResponded March 11, 2014

Thank you, Sachaus, for taking the time to review Silversmith Hotel. We're so glad you had a wonderful experience and enjoyed our recently remodeled accommodations as well as our central location in the heart of downtown. We hope you will join us again on your next visit to Chicago and experience the new lounge and restaurant opening soon.

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Reviewed March 3, 2014

What an awesome weekend in Chicago. The Silversmith was a huge part of that. Everyone from the bellmen, valet parking staff, and front desk staff (Vanessa and Hannah and others whose names I cannot recall) went out of their way to ensure that our stay was fabulous. Our flight was cancelled on Sunday night and we had no problem booking an extra night, in the exact room we were in over the weekend. The staff at this hotel went out of their way to ensure our comfort and convenience. The hotel itself was so convenient, we walked to the Cadillac Palace Theatre, Symphony Hall, and Art Institute. If the weather was better we would have walked to other venues as well. Truly a gem of a hotel and I rebooked for the Chicago Marathon in October. Thank you for a most wonderful stay in Chi Town!

  • Stayed: March 2014, traveled as a couple
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1  Thank Susan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hans R, General Manager at Silversmith Hotel Chicago Downtown, responded to this reviewResponded March 11, 2014

Hi Susan G. Thank you for such a wonderful review of your recent stay at Silversmith Hotel. Our guests' feedback is very important to us, and we're pleased to hear our customer service exceeded expectations. We will be sure to pass along your compliments to Vanessa, Hannah and the rest of our hard-working team. Our new lounge and restaurant is opening soon, so we look forward to hearing your thoughts about it as well during your next stay. We’ll see you in October!

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Reviewed March 2, 2014

Great hotel, nice room, room was big and clean, gorgeous bathroom, great location, everything is on walking distance. Friendly staff, valet parking available.
Would definitely stay here again when in Chicago.

  • Stayed: February 2014, traveled on business
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Thank Anja19752014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hans R, General Manager at Silversmith Hotel Chicago Downtown, responded to this reviewResponded March 11, 2014

Anja19752014, thank you so much for your kind comments regarding your stay at Silversmith Hotel. We're glad to hear you enjoyed our recently remodeled accommodations, spacious bathrooms and prime location in the heart of downtown Chicago. We hope you will join us again soon to experience our new lounge and restaurant opening soon. We'd love to hear your feedback! We look forward to your next visit.
--

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Reviewed March 1, 2014

The Silversmith was a delight from start to finish. For an adult family outing we opted out of having a car. So parking was not an issue for us. No problem getting a taxi right outside of the hotel and the bell staff was very helpful. Located on Jeweler's Row. if you are looking for bling you are in the right neighborhood!

The public areas of the hotel are gorgeous with amazing wood work. There is a player baby grand in the lobby (though we never heard it playing). Breakfast was a complimentary continental affair which we did not expect. I thought we'd be on our own for breakfast and I fully embrace the free breakfast. Thanks for the treat! The man who worked at breakfast was delightful. The rooms are quite spacious, the beds comfortable and noise an non-issue despite the hotel being under renovation while we were there. Our room was on the street side, which is also the side of the elevated train...still no noise issue.

I would recommend this hotel to adults. Because this was an adult trip (our kids are grown) I listed us as traveling with friends.

Room Tip: Both of our rooms were great.
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  • Stayed: October 2013, traveled with friends
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1  Thank MBD1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hans R, General Manager at Silversmith Hotel Chicago Downtown, responded to this reviewResponded March 4, 2014

MBD1957, thank you for your kind words regarding your recent stay at Silversmith Hotel. We are glad you enjoyed the complimentary breakfast before exploring the city and Jewelers Row. We appreciate your recommendation, and hope to welcome you again during your next visit to Chicago, whether traveling with a group of friends or solo! Our new lounge and restaurant is opening soon, so you will have to let us know what you think during your next trip.

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Additional Information about Silversmith Hotel Chicago Downtown

Address: 10 S Wabash Ave, Chicago, IL 60603-2801 (Formerly The Silversmith Hotel & Suites)
Phone Number:
Location: United States > Illinois > Chicago > Downtown / The Loop
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#12 Family Hotel in Chicago
#13 Romantic Hotel in Chicago
#17 Business Hotel in Chicago
#23 Luxury Hotel in Chicago
Price Range: $138 - $329 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Silversmith Hotel Chicago Downtown 4*
Number of rooms: 144
Official Description (provided by the hotel):
Enjoy exceptional service, a warm and elegant setting with an unparalleled location in downtown Chicago. The Silversmith Hotel Chicago Downtown is a a rare gem, that is encased in classical architecture and sparkling with a new choice of luxury through contemporary spacious guest rooms. ... more   less 
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Also Known As:
The Silversmith Hotel Chicago
The Silversmith Hotel And Suites
Silversmith Hotel Chicago

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