Very friendly staff
Comfortable bed (although high – I’m tall so it was ok for me)
Layout of room and bathroom
Not hot enough water
No signage on room with ice machine
Explanation of cons:
I originally picked this hotel because of the pictures I saw on travel websites that showed an Arts & Crafts boutique hotel – which is the period my husband and both love the most. Luckily I checked out the hotel web site and saw that the rooms were recently updated in a different style, was disappointed but at least the lobby was still Arts & Crafts. Upon arriving I found out from the staff (who were very friendly) that the lobby was going to be changed as well. There are a lot of hotels to choose from and this was the main reason I chose this one, so I don’t see a reason to return to be honest. I think the new décor is modern 20’s glam. It doesn’t quite work. I would never hire whoever they did to design the room.
The desk has a convenient outlet on the front, which was nice, but the only outlet by the bed had one plug available (others were for light and radio etc.) Other side of the bed didn’t have any. Most newly renovated hotels have lamps with outlets on them.
In the bathroom you cannot be at the sink with the door open and the tiles on the shower floor were uneven so were uncomfortable to stand on, my husband said the problem was the grouting – that the grouting job was terrible. My husband felt that the shower wasn’t hot enough – I thought it was fine.
Amenities: no hair conditioner and after the first day of housekeeping they took away one of the soaps!
While the restaurant is being renovated they provide a continental breakfast in the lobby of toast, bagels, Danish, bananas, coffee and tea. It is basic but adequate for a quick breakfast.
- Official Description (provided by the hotel):
- Enjoy exceptional service, a warm and elegant setting with an unparalleled location in downtown Chicago. The Silversmith Hotel Chicago Downtown is a a rare gem, that is encased in classical architecture and sparkling with a new choice of luxury through contemporary spacious guest rooms. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Orbitz, Hotels.com, Priceline, Cheap Tickets, TripOnline SA, Cancelon, Hotwire and getaroom.com so you can book your Silversmith Hotel Chicago Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- The Silversmith Hotel Chicago
- The Silversmith Hotel And Suites
- Silversmith Hotel Chicago