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Silversmith Hotel Chicago Downtown
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Reviews (2,216)
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All reviewsthe loopmillennium parkart institutegreat locationelevated traintrain noisel trainlarge bathroomwithin walking distancebrick wallthe beanblue linelight sleeperbeautiful hotelfront desk staffpublic transportationtwo blocks
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Reviewed July 9, 2013

  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Easytobook.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Frank L, General Manager at Silversmith Hotel Chicago Downtown, responded to this reviewResponded July 11, 2013

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Reviewed July 8, 2013

Staff is friendly and efficient. Arrived at 8 am and front desk Vanessa allowed us to do early check-in. Valet parking is expensive but worth it if you need to go in and out of the hotel. Parking staff always have a happy face. We stayed at a king suite that had a separate room which allowed privacy for us and our kids. Air conditioning was good. Room was clean. Location is great for shopping , dining and for visiting the Art Institute of Chicago. Felt safe to walk around. It's a classy hotel.

  • Stayed: July 2013, traveled with family
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1  Thank aimeea111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank L, General Manager at Silversmith Hotel Chicago Downtown, responded to this reviewResponded July 11, 2013

Thank you so much for all your wonderful comments about the hotel and our staff. We're very happy to hear that you and your family had a great stay with us and you enjoyed your visit to downtown Chicago. We appreciate your choosing the Silversmith and look forward to seeing you again in the future.

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Reviewed July 8, 2013

I stayed two nights and this was the biggest nicest room I have ever had in Chicago for the Neocon Show. The free Wifi was great. I had a King bed, separate sitting room and HUGE bathroom. I really liked that they gave me a guide to nearby restaurants when I came in on Sunday night. A great value, I would like to come back next year. The L trains did not bother me at all on the back side of the building. I liked finding an empty cold refrigerator in the room. Those packed hotel mini bars never have room for drinks I like to pick up at Walgreens, leftovers, or your favorite yogurt.

  • Stayed: June 2013, traveled on business
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1  Thank DJBofA2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank L, General Manager at Silversmith Hotel Chicago Downtown, responded to this reviewResponded July 11, 2013

Thanks for all the great comments on your stay with us during the NeoCon show. We appreciate all the positive feedback and look forward to your staying with us at next year's show.

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Reviewed July 8, 2013

We decided in favor of this hotel not because we wanted something flashy but because of its landmark status and its central location - and it did not let us down! The service was friendly and efficient, and we were just around the corner from State St and other attractions. Subway right outside the hotel came in handy, too! We would book this place again anytime.

  • Stayed: July 2013, traveled with family
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1  Thank Markus S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank L, General Manager at Silversmith Hotel Chicago Downtown, responded to this reviewResponded July 11, 2013

Thank you for your review and comments. We're happy that you found the Silversmith and that you enjoyed your stay with us. We hope to see you on your next visit to Chicago.

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Reviewed July 7, 2013

We loved this place! For exploring downtown Chicago, you can't ask for a better location. Many attractions are within walking distance. Millenium Park is one block away as is the Bank of America theater for Broadway shows. At check-in we were greeted warmly and given a map & book of information/discounts. The bellman and doormen greeted us each time we entered or left the hotel. I liked the special touch of having citrus infused water in the lobby for guests. Our room was 814 - in the back of the hotel to minimize train noise. The period (1920's) details of the lobby, hallways, & rooms are beautiful. The high ceiling in our room really added to the sense of space. The only negative I can think of was the dim lighting in the room, but we spent most of our time outside of our room so it barely registers as a negative. We didn't eat at Ada's but will the next time. So many good places to eat within a short walk. The brown/orange line (Midway) Madison/Wabash stop of the L is steps from the hotel entrance. The blue line direct to O'Hare is around the corner from the BoA theater, about a 40-45 minute ride. There is a CVS on the corner of Monroe and Wabash for incidentals. The river architecture boat tours are easily reached by walking over one block to Michigan Ave then up towards Wacker - the different boat companies are located at different points along the river. We used Shoreline and really enjoyed it. Twice we must have looked noticeably lost and people actually stopped us to offer help which was most unexpected and appreciated! Chicago really is an easy city to navigate once you get the hang of it. The beauty of it has to be seen in person to appreciate it - there are green spaces I didn't expect in such an urban setting. We loved our first trip to Chicago and plan to stay at Silversmith when we visit again.

Room Tip: As mentioned in other reviews, rooms towards back of hotel are more shielded from train noise.
  • Stayed: June 2013, traveled with family
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2  Thank ichiban
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank L, General Manager at Silversmith Hotel Chicago Downtown, responded to this reviewResponded July 11, 2013

Wow! What a fantastic review! Thank you so much for all your comments. It sounds like you had a great 1st visit to Chicago. We appreciate all your feedback on the hotel and staff. We're glad that you we able to take advantage of our convenient location and that our staff took great care of you. Thanks for choosing the Silversmith and we look forward to seeing you on your next visit to Chicago.

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