We picked this hotel based on other reviews as we had never visited Chicago before and we were not disappointed with our choice. The staff were all very friendly, especially the concierge who always greeted us even if we were just walking past the hotel. Based on other reviews, we had requested a quiet room to be away from the noise of the L train and we were given a suite on a high floor at the back of the hotel which, although it did not have a great view, was very peaceful and quiet.The suite was large and very comfortable, the only slight criticism that we had was that we were only provided with tea/coffee and toiletries for one person.
When we arrived we were given a list of restaurants close by which, as newbies to the city, was very helpful. There is a restaurant attached to the hotel but we only had breakfast there on our first morning. The food was very good but the restaurant was very large and, because there were few other people eating there, it did not have much atmosphere.
The hotel is very convenient for exploring Chicago with an L train stop close by. Later in our trip we met another English couple who had stayed at the Palmer House which was our other choice. After hearing their comments, we're glad that we picked the Silversmith.More