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Silversmith Hotel Chicago Downtown
Ranked #26 of 191 Hotels in Chicago
Certificate of Excellence
Reviewed April 15, 2013

The Silversmith Hotel was wonderful. The rooms were lovely and quiet. The beds were super comfortable. The staff were very helpful when we needed to know how to get around Chicago. It's location is extremely convenient to the sights.

  • Stayed: April 2013, traveled with friends
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Thank Sandi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael V, General Manager at Silversmith Hotel Chicago Downtown, responded to this reviewResponded April 18, 2013

Awesome!
Thank you for such a great review. We really appreciate your business and we hope to welcome you back again soon.

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1,378 - 1,384 of 2,177 reviews

Reviewed April 13, 2013

Spent two nights at the Silversmith and was very happy with the room and service received. The hotel is super close to Millennium Park and it was very easy to catch public transport to and from the location (including the train to and from the airport). Beds were comfortable and rooms were spacious, clean and tidy. Give Ada's a miss, even though it is convenient there are tastier places to get breakfast.

Stayed: March 2013, traveled with friends
Thank hapitraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael V, General Manager at Silversmith Hotel Chicago Downtown, responded to this reviewResponded April 16, 2013

Thank you so much for the review and your comments. We truly appreciate the feedback, as it allows us to hear about areas where we can improve.
We hope that you will come back and see us and our city again soon.

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Reviewed April 12, 2013

Due to illness we were only able to spend one night at the hotel. But, it was great. It was right around the corner from the theatre and shopping at Macy's if time permitted. The room was very nice and comfortable. The bed was the best hotel bed I have experienced and our corner inside room had no noise at night. We had a light dinner and breakfast in Adas restaurant. The food was acceptable and convenient.

Room Tip: Ask for an inside room if you are concerned about the elevated train noise
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  • Stayed: April 2013, traveled as a couple
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Thank MargS111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael V, General Manager at Silversmith Hotel Chicago Downtown, responded to this reviewResponded April 16, 2013

Thank you for such a nice review, we are sorry to hear that you had to leave early due to an illness. We hope that you'll be able to return again soon.
We appreciate your feedback and thank you for your comments.

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Reviewed April 11, 2013

We arrived somewhat weary from London with pre booked vouchers via an airline site. Although for some reason the booking had not got through to the hotel system the friendly reception staff found us two excellent rooms without any fuss and took it to themselves to sort out any issues with the airline. Top class service.

The lobby staff were also good enough to put up with my 12 year old son practicing on the lobby piano (!) without complaint and were very friendly towards him and definitely made a fan when they offered him chocolate.

Rooms were large and clean and everything worked well, breakfast in Ada's was good. The door men were cheerful and polite and did a great job looking after our many bags.

We'll be back.

Highly recommended.

  • Stayed: April 2013, traveled with family
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Thank Fuzzyiceberg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael V, General Manager at Silversmith Hotel Chicago Downtown, responded to this reviewResponded April 12, 2013

Thank you so much for the nice review and the positive feedback about the staff.
I am glad that we were able to resolve the reservation confusion.
Thank you for choosing the Silversmith and we hope that when you return to Chicago, we can welcome you again.

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Reviewed April 11, 2013

I had a wonderful 2 day stay at the Silversmith Hotel this past weekend. The Hotel staff is excellent. The location is great. The rooms are very quiet and very comfortable. Great job. My room was near the Elevator and it was completely quiet during the day and at night. The Front Desk Staff, the Bell Staff, and the Car Valet staff were all very friendly and welcoming. I felt like I was a valued guest. I love this Hotel. I will definitely be back next time that I am in Chicago.

Room Tip: My room was facing the back of the Hotel. Very quiet. Very comfortable.
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  • Stayed: April 2013, traveled solo
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Thank Brian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael V, General Manager at Silversmith Hotel Chicago Downtown, responded to this reviewResponded April 18, 2013

Thank you for such a great review and your positive comments and feedback about the hotel and our staff.
We appreciate your business and look forward to having you back.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 11, 2013

Great location for a downtown experience. Helpful and friendly staff from the time we arrived until we left. Nice clean and quiet rooms. Surprisingly easy to arrive and depart given it is right downtown. Breakfast at the Ada restaurant was lacking.

  • Stayed: April 2013, traveled with family
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Thank John L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael V, General Manager at Silversmith Hotel Chicago Downtown, responded to this reviewResponded April 12, 2013

Thank you for your review and your comments. Your feedback is important to us. We will work to improve in our restaurant operation.
We appreciate your business and hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 10, 2013

We spent four nights at the Silversmith during Easter break. The room was spotless, smelled good, and the bed was comfortable. It was spacious and the high ceilings were a plus. The hotel is obviously well managed and very well maintained. All of the employees we came in contact with were extremely helpful and polite. The hotel has an excellent location with an L train stop just steps away from the door. We enjoyed walking from the hotel to many tourist sites including a stroll up Michigan Avenue. There is a large Target store located just around the block, and there are many restaurants and coffee shops close by.

  • Stayed: March 2013, traveled as a couple
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Thank Terri W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael V, General Manager at Silversmith Hotel Chicago Downtown, responded to this reviewResponded April 12, 2013

Thank you so much for the great review and the positive feedback about the staff and your experience.
We really appreciate your business and hope to see you back again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Silversmith Hotel Chicago Downtown

Address: 10 S Wabash Ave, Chicago, IL 60603-2801 (Formerly The Silversmith Hotel & Suites)
Phone Number:
Location: United States > Illinois > Chicago > Downtown / The Loop
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#12 Family Hotel in Chicago
#13 Romantic Hotel in Chicago
#17 Business Hotel in Chicago
#22 Luxury Hotel in Chicago
Price Range: $137 - $333 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Silversmith Hotel Chicago Downtown 4*
Number of rooms: 144
Official Description (provided by the hotel):
Enjoy exceptional service, a warm and elegant setting with an unparalleled location in downtown Chicago. The Silversmith Hotel Chicago Downtown is a a rare gem, that is encased in classical architecture and sparkling with a new choice of luxury through contemporary spacious guest rooms. ... more   less 
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Also Known As:
The Silversmith Hotel And Suites
The Silversmith Hotel Chicago
Silversmith Hotel Chicago

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