This isn't the fanciest hotel I've ever stayed in, but one of the best for customer service. They know how to treat their guests! I was a little worried since we got such a bargain rate through Priceline, but we had a clean, comfortable and quiet room which is all we really needed since we spent most of the day and evening out in the city. We did use the pool once and found the pool and pool area clean and stocked with clean towels. It is a short walk from the CTA and Union Station, and in 10 minutes you are in the downtown area. The hotel is only 3 blocks away from a Whole Foods Market which is convenient, too. I can't say enough about the staff and how friendly and helpful they are. I was greeted by every employee I came in contact with during our stay. The room could use a little fresh paint and newer curtains, but it certainly didn't ruin our stay.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn(R) & Suites Chicago - Downtown conveniently located near the Chicago Loop, and other prominent area attractions. We are steps away from the CTA Clinton Blue Line station on South Clinton Street and I-290 on South Canal Street, this Chicago hotel is perfect for leisure and business travelers. What's exciting is vacationers are surrounded by Willis Tower, the Museum Campus, Soldier Field and more when they stay in downtown Chicago. Our business travelers appreciate our hotel's location, meeting rooms space of 2,000 sq. ft., free Wi-Fi access, an extensive fitness center, a seasonal outdoor rooftop pool and dining facilities. Clearly, with these choice amenities and prices, it's easy to see why guests prefer us to other hotels in Chicago, IL. ... more less
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- Also Known As:
- Holiday Inn Chicago Downtown Hotel Chicago
- Holiday Inn Downtown
- Chicago Holiday Inn