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“Excellent location”

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Holiday Inn Chicago Downtown
Ranked #121 of 191 Hotels in Chicago
Reviewed June 14, 2013

Very close to Union Station and the Clinton Station-Blue Line. I had an Amtrak connection and needed a quick place to say. Great hotel, quiet, clean, great staff, no problems.
NOTE: If you walk from Union Station, when going under the bridge use the sidewalk on the left (right when going back to Union Station). There is a homeless camp just above the sidewalk under the bridge plus the sidewalk is wider.

  • Stayed: June 2013, traveled as a couple
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3  Thank ScottC4746
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIHS-Manager, Manager at Holiday Inn Chicago Downtown, responded to this reviewResponded June 20, 2013

Dear ScottC4746,


Thank you for taking the time to leave a review about your stay at the Holiday Inn & Suites Chicago Downtown. We are happy to know that you were able to find the hotel without any problems from the Clinton Station of the Blue Line and Amtrak via Union Station. We are pleased to know that you were able to enjoy a quiet, clean, friendly place, with no issues at our hotel.

Thank you once again and look forward to your return visit in the near future.


Best Regards,

Holiday Inn & Suites Chicago Downtown Management

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Reviewed June 12, 2013 via mobile

An older hotel, but very clean. Outstanding customer service. Our checkin was flawless; Bianca was very helpful and nice and Julio was a tremendous help answering our many questions. Our room was spacious, clean, and surprisingly quiet despite the location (they do provide ear plugs though, in case you need them). The hotel is in a decent location close enough to the train.

  • Stayed: June 2013
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Thank Homewardbound12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIHS-Manager, Manager at Holiday Inn Chicago Downtown, responded to this reviewResponded June 13, 2013

Dear Homewardbound12,


Thank you for taking the time to leave a review about your stay at the Holiday Inn & Suites Chicago Downtown. We are happy to know you enjoyed your room, location and our staff. We have shared your comments with Bianca, Julio and the rest of our team. The feedback you provided lets us know how we are doing. Also, we want you to know that we are here for you in the near future if you are need of a hotel room in Chicago.

Sincerely,

Holiday Inn & Suites Chicago Downtown Management Team

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Reviewed June 8, 2013

Doesn't matter if you're coming into town by the highway or rail, this location is great. Only a few blocks from Union station, and a few blocks from the Greyhound station. It also sits right off the highway, can't miss it. The blue line is only a block away and if you want a taxi instead, the friendly staff will get you one quickly. A taxi is around $11 to Navy Pier. You can also walk to the Sears/Willis Tower, takes about 10 minutes, maybe shorter. The 2 restaurants have a wide array of foods. Everything was good. Especially the Chicago style, deep dish pizza. The pool on top, gives you a great view. The Staff were all friendly and the next time we come back, to the Windy City, we'll stay here.

Room Tip: We stayed in room 502. It's at the end of the hall on the 5th floor. We do this at most hotels...
  • Stayed: June 2013, traveled with family
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Thank RichIllinois
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIHS-Manager, Manager at Holiday Inn Chicago Downtown, responded to this reviewResponded June 13, 2013

Dear RichIllinois,

Thank you for leaving a review about the Holiday Inn & Suites Chicago Downtown. We are pleased to know you enjoyed your stay and that you were able to travel all areas from our location by all means of transportation. We are also happy that you enjoyed the pizza, the staff but most importantly you shared your experience with future guests as well.


Thank you once again and look forward to welcoming you back to our Holiday Inn & Suites.


Hotel Management Team

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Reviewed June 4, 2013

Just happened to visit during an oncology conference (we weren't there for the conference) so the the room per night was somewhat pricey at almost two hundred dollars but it was a decent hotel. The hotel was a little older but was kept nice and clean and the staff was really top notch...very focused on customer service. Checked into room for about five minutes and they called so see if everything was okay. Always greeted when walking by the front desk. It was right next door to the Blue Line "Clinton" stop for the rail too so it was fairly convenient. Again, an older hotel but they really didn't keep in clean. My wife liked it and she's a germaphobe. Would stay here again if the price is right.

  • Stayed: June 2013, traveled as a couple
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1  Thank Vinhster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIHS-Manager, Manager at Holiday Inn Chicago Downtown, responded to this reviewResponded June 10, 2013

Dear Vinhster,


We want to thank you for leaving a review about your experience at the Holiday Inn & Suites Chicago Downtown. We are happy to know that you received top notch service from our staff and that you received clean accommodations throughout the hotel. We also want you to know that we are in the process of updating the hotel. We welcome you to see the wonderful changes in the near future when you return back to Chicago.


Thank you once again,

Hotel Management Team at the Holiday Inn & Suites Chicago Downtown
Downtown

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Reviewed June 4, 2013

Want a clean room, good food, great location and friendly and helpful staff? STAY HERE.
Every year, 2 mothers/2 daughters take a trip somewhere for about a week. This year it was to Chicago. We took Amtrak, and the hotel was a very short cab ride away, could have walked, but didn't want to, we were on vacation. We did most of the tourist attractions and had great help from this fine staff getting cab service, advice, and crazy questions answered. Tayron at front desk, and our concierge, Jeremiah, were so efficient and friendly. LOVED them. I, myself, didn't make breakfast, but my companions did, they loved the special service from Anna and enjoyed their meals. I did make it to the bar, however, after our days out, and loved the cold beer and snacks from Dwayne, the bartender. Matthew, the supervisor, was always making sure our stay was pleasant. Cannot say enough good things about the staff. The location, for what we were doing was perfect, the price competitive, food good and employees WONDERFUL! Thanks for a great trip.

  • Stayed: April 2013, traveled with friends
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Thank j_abbott00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIHS-Manager, Manager at Holiday Inn Chicago Downtown, responded to this reviewResponded June 13, 2013

Dear j_abbott00,

Thank you for the wonderful review about your stay at the Holiday Inn & Suites Chicago Downtown. It is nice to know that you received the same level of service from the front desk, to the valet attendants, restaurant, bartender and the supervisor as well. It is our goal to provide clean comfortable room accommodations, great food with many choices, friendly staff and to be there whenever you need us.

Please let us know when you are visiting Chicago again as we would love to have you as our guest in the near future.


Thank you,

Hotel Management Team

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Reviewed May 31, 2013

I often land in Chicago on my way back to Europe. It's usually in the late afternoon, I am jet lagged and don't feel to take another flight right away.
So I go to this hotel (about $30 the shuttle from O'Hare), rest for the night, and catch the Californa Zephyr at Union Station the next day at 2PM. There is a good choice of food in the area, and the station is only 2 blocks away.

Room Tip: Like somebody else suggested, it's good to a member of the Priority Club
  • Stayed: January 2013, traveled on business
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2  Thank TurtleSenior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIHS-Manager, Manager at Holiday Inn Chicago Downtown, responded to this reviewResponded June 10, 2013

Dear mcarrera99,


Thank you for taking the time to leave a review about your experience at the Holiday Inn & Suites Chicago Downtown. We are happy to know that you were close to the Union Station and that you were able to take the shuttle from the airport to the hotel.

Thank you for choosing us and look forward to welcoming you back when you visit Chicago in the near future.

Best Regards,

Hotel Management Team

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Reviewed May 30, 2013

we came in from St. Paul for the show and got wonderfull treatment from everyone at hotel and in the restraunt And a special thanks for the housekeeping staff for returning my much needed i-pad charger promptly, The rooms were clean as was the whole Hotel, food was great! the host Rob was the best Diane Lundahl MN.

  • Stayed: May 2013, traveled with friends
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1  Thank Diane L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIHS-Manager, Manager at Holiday Inn Chicago Downtown, responded to this reviewResponded June 10, 2013

Dear Diane L,


Thank you for leaving the 5 star review about your experience and thank you for staying with us. We are happy to know that you received wonderful treatment from the staffs and the manager at the Holiday Inn & Suites Chicago Downtown. Also, we want you to know that your comments have been shared with all departments.

Thank you once again and look forward to having you as our guest in the near future.

Sincerely,

Hotel Management Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Chicago Downtown

Address: 506 W Harrison St, Chicago, IL 60607-4303
Phone Number:
Location: United States > Illinois > Chicago
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#73 Romantic Hotel in Chicago
#84 Family Hotel in Chicago
#86 Business Hotel in Chicago
Price Range: $135 - $356 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Chicago Downtown 3*
Number of rooms: 145
Official Description (provided by the hotel):
Welcome to the Holiday Inn(R) & Suites Chicago - Downtown conveniently located near the Chicago Loop, and other prominent area attractions. We are steps away from the CTA Clinton Blue Line station on South Clinton Street and I-290 on South Canal Street, this Chicago hotel is perfect for leisure and business travelers. What's exciting is vacationers are surrounded by Willis Tower, the Museum Campus, Soldier Field and more when they stay in downtown Chicago. Our business travelers appreciate our hotel's location, meeting rooms space of 2,000 sq. ft., free Wi-Fi access, an extensive fitness center, a seasonal outdoor rooftop pool and dining facilities. Clearly, with these choice amenities and prices, it's easy to see why guests prefer us to other hotels in Chicago, IL. ... more   less 
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Also Known As:
Holiday Inn Chicago Downtown Hotel Chicago
Holiday Inn Downtown
Chicago Holiday Inn

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