We recently had the opportunity to stay for two nights at this hotel. The management and staff were extremely friendly and helpful. A special shout out to Gulio the valet and Taiwon (sp?) at the front desk for going above and beyond. The front desk and valet staff are not only good at what they do but they take incredible pride in their work. They were all a delight to deal with. The room was lovely, the beds were comfortable and the shower head totally rocked....lol.
My only criticism would be that housekeeping didn't show up to make up our room until about 2:30 in the afternoon. To be fair, I didn't complain about it but I would suggest that if you want housekeeping earlier in the day to make a special request.
I very much look forward to visiting Chicago again. I can't remember the last time I so enjoyed staying in a big city. Perhaps in the summer to see "The Book of Mormon"!
Thank you again to the staff for a lovely stay.More
- Free Wifi