Let me just list some of the things that I found wrong inside my room:
Tears in the wallpaper
Dirty handprints on the painted wall
Greasy looking stains on the bench at the foot of the bed
Constant clicking noise from heater
Scratchy and uncomfortable bedding
Unused facetowel in bathroom covered in brown stains, (hopefully makeup?)
Add this to the odd smell in the lobby that another guest described as a "dirty diaper smell" and the lack of hospitality from several (but not all!) employees, and I would say stay somewhere else.
The area is a great area and the building itself is awesome. With the help of a serious interior designer and some more maintenance, this hotel could be the best. Unfortunately, the garish decor misses the mark and the cleanliness leaves a lot to be desired.
- Official Description (provided by the hotel):
- Hotel Indigo Chicago Downtown Gold Coast The newest member of the Intercontinental Hotels Group family, Hotel Indigo is a branded boutique hotel that offers a refreshing alternative to traditional hotels. Quietly nestled on a tree-lined street, Hotel Indigo Chicago Downtown Gold Coast is located in one of Chicago's oldest and most historical neighborhoods, and is just steps from downtown Chicago and easily accessible from O Hare International Airport (ORD) and Midway Airport (MDW) . The location is ideal for guests who want to spend their days shopping on Chicago's Magnificent Mile and Oak Street's Boutique Row or indulge in the nightlife of Rush Street. Guests staying in enjoy free wireless Internet , Aveda bath amenities, spa-inspired showers, complimentary fitness center, locally roasted Metropolis coffee products in our restaurant and a fine wine selection in Phi, our lobby lounge. Hotel Indigo Chicago Downtown Gold Coast is pet friendly , and has numerous amenities for your travel companions so they may enjoy their stay as much as you will. Our Torchbearer Award winning service will be sure to impress all guests. Enter Hotel Indigo and sense the difference. The colors calm. The imagery excites. The architecture delights. You are relaxed, refreshed, renewed. You are inspired! ... more less
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- Also Known As:
- Hotel Indigo Chicago
- Chicago Hotel Indigo