We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Claridge House Chicago
Nearby Hotels
The Talbott Hotel(Chicago)(Great Value!)
$659
$589
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
$406
$373
Expedia.com
View Deal
Certificate of Excellence
  • Restaurant
  • Room Service
$1,049
$525
The Peninsula
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
Best Western River North Hotel(Chicago)(Great Value!)
$330
$309
BestWestern.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
$540
$519
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
Hotel Versey - Days Inn Chicago(Chicago)(Great Value!)
$289
$254
Booking.com
View Deal
  • Free Wifi
$594
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
La Quinta Inn & Suites Chicago Downtown(Chicago)(Great Value!)
$399
Travelocity
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
Warwick Allerton-Chicago(Chicago)(Great Value!)
$530
$415
Booking.com
View Deal
  • Restaurant
  • Room Service
$718
Cancelon
View Deal
  • Pool
  • Restaurant
Reviews (1,322)
Filter reviews
1,322 results
Traveler rating
443
506
210
99
64
Traveler type
Time of year
LanguageAll languages
More languages
443
506
210
99
64
Show reviews that mention
All reviewsclark divisionaveda productsquiet neighborhoodgreat neighborhoodwithin walking distancelincoln parkbars and restaurantsrooms are smallsitting areachicago downtownking bedhotel is in a great locationmichigan avenueparking garagepublic transportationthe loopmag mile
Filter
Updating list...
684 - 689 of 1,322 reviews
Reviewed October 5, 2013

Décor reminded me of the more famous (to me!) Gold Coast in Queensland, Australia! Very beachy. (Not so the Gold coast beach itself which is concrete!!) My first room had a terrible smell of old tobacco smoke in the bathroom but I was moved straight away - although not with any assistance. Second room, same layout as first but no smell, was very clean and well appointed with plenty of storage space. Glad I was there on my own as would have been a tight squeeze for two. Location is excellent just round corner from CTA red line and within easy walking distance of many lively shops and restaurants. Wouldn't say the service was anything special.

  • Stayed: September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank StargazerMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Destini W, General Manager at Claridge House Chicago, responded to this reviewResponded October 16, 2013

Thank you for choosing our hotel and for providing honest feedback! We are a non-smoking hotel so I sincerely apologize for the smell in your first room. I was also disappointed you did not find our service to be exceptional. We have work to do, as we aim to provide exceptional service to each of our guests! After all, we are in the service industry!

Thanks again for sharing your comments, without feedback such as yours we could not continue to make improvements! We hope you'll come back again soon!

Destini

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 5, 2013

Stayed here for the National Safety Council Safety Expo and the hotel was very nice. Room was quite and clean. Some might considerate small, but it was all I needed being by myself. Lots of restaurants nearby including a Starbucks at the end of the block. Didn't eat at the hotel so I can't comment on that aspect.

Room Tip: Top floor was quite with no road noise.
  • Stayed: October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Cuda2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Destini W, General Manager at Claridge House Chicago, responded to this reviewResponded October 16, 2013

Thank you for the wonderful review! We sincerely appreciate you and everyone else who takes the time to share their feedback. We know how busy our guests are these days and it means a lot to us that you've taken a few minutes out of your busy day to comment about our hotel!

We know some of our rooms can be considered "cozy"! We like to remind people that when the hotel opened, there were 312 guest rooms. Can you imagine? We only have 165 today! We do have several different room types and they all vary in size. If you need extra space, feel free to ask and we'll do what we can to accommodate you! We hope you'll come back and try out one of our other rooms, did you know we have rooms with a fireplace? Now that's cozy!!

Happy travels,
Destini

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 5, 2013

This is a great value hotel in the Gold Coast Area of Chicago. The hotel itself was clean and had a 'boutique' feel to it. The room we stayed in was a Queen so on the small side by US standards, but what you would expect for a City stay. The staff were really friendly and knowledgeable.

The location is excellent The hotel is near to the Oak Street Shopping area ( expensive shops , great for browsing in) and you can walk right down to the centre if you want . Alternatively hire a Divy bike from Oak Street Beach or get on the CTA line round the corner.

THere are also lots of great food offerings , to the point we chose not to go Downtown but to stay there in the evenings.

If you are looking for a quiet hotel in a great area but don't want to pay too much, this is for you.

  • Stayed: October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Deborah W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Destini W, General Manager at Claridge House Chicago, responded to this reviewResponded October 16, 2013

Thank you for choosing our hotel and for sharing your feedback!! I will be sure to share your comments with our Team, we like to celebrate the positive feedback just as much as we like to plan changes around constructive feedback!

Thank you for pointing out the shopping on Oak Street! We like to send guests in that direction as there is so much to offer in addition to the fantastic Michigan Avenue shopping. Chicago has many hidden treasures, just ask any member of our Team. They will be sure to guide you somewhere not documented in a tourist guide but where you can experience even more of what Chicago has to offer!

We sincerely hope you'll be back again soon! Thanks again for the wonderful review!

Happy travels,
Destini

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 4, 2013 via mobile

Super location and, given the location, very good rates. Clean, conscientiously well maintained, earnest & responsive staff, generally well-appointed. The important things work, but don't arrive counting on the clock radio or the in-room coffee maker.

  • Stayed: October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank PalmettoYanqui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Destini W, General Manager at Claridge House Chicago, responded to this reviewResponded October 16, 2013

Thank you for terrific review!! We are actually replacing all of our clock radios in 2014 but I'm disappointed the one in your room, along with your coffee maker, did not work and will look to ensure they've been replaced! As well, I will be sure to share your comments with our team as I know they will love to hear you considered them earnest and responsive. We've been putting special emphasis during our service training on our responsiveness to guest needs. They will enjoy knowing their efforts were recognized by a guest!

Thanks again,
Destini

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 30, 2013

This hotel could not be better located ! We stayed 5 nights and found it convenient to everything, including the CTA line. The staff was always helpful, the housekeepers very accommodating with a little daily tipping, although the room was dirty when we checked in and they made it right.
The facility itself is a bit rough and showing it's age. Our room could have used some handyman attention. The bathroom is super small and needs major attention to shelving and storage. It's time for a makeover to make this place the 5 star hotel it could easily be.

Room Tip: High floors away from elevators.
  • Stayed: September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ken B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Destini W, General Manager at Claridge House Chicago, responded to this reviewResponded October 16, 2013

Thank you for your great review!! Please know we sincerely appreciate that you took the time to provide a review of our hotel! We agree, we have a great location and we certainly strive to offer exceptional service! We are hard at work to maintain our historic building and will share your feedback regarding our bathrooms with our design team for future renovations! It's feedback such as yours that helps us create the best possible hotel experience now and in the future!

Please be sure to try our other Hotel Indigo locations and keep us in mind for future travels to Chicago!

Sincerely,
Destini

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews