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“I LOVE THIS PLACE !”

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Homewood Suites by Hilton Chicago-Downtown
Ranked #48 of 190 Hotels in Chicago
Certificate of Excellence
Windsor, Ontario
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“I LOVE THIS PLACE !”
Reviewed December 28, 2009

Best staff I have ever come across. This is our 2nd trip to Chicago, 2nd time staying here and we just love it. Beautiful spacious rooms, spotlessly clean and well kept. I can't say enough about the great staff, they are the make it or break it and the Homewood staff makes it fabulous. 5 stars all around - THANK YOU !!

  • Stayed December 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CCStrong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,683 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (411)
Date | Rating
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  • English first
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English first
Vancouver, British Columbia
Level 4 Contributor
25 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed December 24, 2009

We stayed here in October. We were two couples who shared a suite. We would probably opt to have our own suites next time but that's not the responsibility of the hotel. The location is fantastic, close to everything including subway stops to get you to other areas. Lots of restaurants and shopping close by. The quality of the room was average, nothing super exciting and average on the furnishing and style matches any regular hotel in this category. The bathroom was very stark. The best part of the staying here was the location as mentioned and the fact that your meals can get included, things can get expensive here, especially with all the shopping. The staff was friendly and the morning breakfast which was included was fantastic, both in value and quality. Would definitely stay here again next time we visit the Windy city.

  • Stayed October 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TravelMore33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iowa City
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 22, 2009

I just came back from Chicago and can't wait to write a review to show how happy we were staying in this hotel. Let me review some of the highlightes:
- Location. You can't go wrong with this hotel. It's on perfect location if you want to stay in a nice hotel without breaking your bank account. Few blocks away from North Michigan Ave, Rush Street, and State Street. You can even catch a free ride to Navy Pier from one of the trolley stops nearby.
- Free nice hot breakfast. You can even box the food and bring the food up to your room. how nice is that?
-Very nice and care hotel's staff. I should give two thumbs up for the service and courtesy of the staff, especially the vallet parking staff. This kind of courtesy is a rare nowadays. Hilton group should take care of these people. This kind of service is mostly found in hotels in Japan or Singapore...he..he..
- Close to so many restaurants.. Try Big Bowls restaurant....Their ginger ale ice green tea is a heaven on earth.!!

Opps.. I should keep my mouth shut because I don't want everybody to pack this hotel. People.. Don't rush your reservation' yet... I am planning to come back in a couple months.!!!

  • Stayed December 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jords_westside
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
1 review
Reviewed December 22, 2009

We love this hotel and have stayed here several times. The location can't be beat - you can walk to everything: shopping, restaurants, subway stop, Michigan Avenue etc. The rooms are great for a family with a separate sleeping suite and a fully equipped kitchen. The full hot breakfast is great as is the evening reception with hot food.
Amazing staff. From the moment we checked in they were most pleasant and friendly. On Friday evening the front desk actually remembered me from the recent holiday luncheon. The next morning, the hostess in the breakfast room was so wonderful with the guests and many of them knew her by name. She also took the time to talk to one of the children at breakfast and had a very nice conversation with him.
The staff can make or break a guests experience – they helped make ours great!

  • Stayed December 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dtsimpson4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ankara, Turkey
1 review
Reviewed December 21, 2009

i can recommend all of my friends to stay in homewood suites hotels. they are a member of hilton group and they have maybe better quality than their sisters :)

Stayed April 2008, traveled on business
Helpful?
Thank TayfunC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheltenham, England
Level 3 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 18, 2009

Our first visit to Chicago and I really cannot wait to go back. The hotel was in a great location and every member of staff we had contact with were exceptionally helpful. Particular mention should go to the door staff who were amazingly helpful.
The room was clean, quiet and spacious, if only every hotel were like this.

Stayed December 2009, traveled with family
Helpful?
Thank Frivolous
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Long Beach, California
Level 2 Contributor
2 reviews
Reviewed December 17, 2009

everything that i read from other reviews was pretty much on the money, they have excellent customer service, the employees there really cared about their guests, there was always coffee, tea, hot chocolate in the lobby, good hot breakfast and dinner with wine and beer, the doormen were nice and willing to help out for directions, the room did the job, there was a kitchen, 2 flat screen tv's, and a pullout couch included, it was close to the "eL", but for us we found the buses to be more useful. I would recommend getting a pass, we got a 3 day pass and it was well worth it for $14 which we got at jewel osco, not too far from the hotel, for the most part the majority of the people that were there were older people on a business trip and families, but us three girls didn't mind, so i would definitely recommend this place, it was one of the cheapest places were found out of all the other hotels.

  • Stayed December 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank g0lden17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Chicago-Downtown

Property: Homewood Suites by Hilton Chicago-Downtown
Address: 40 East Grand Avenue, Chicago, IL 60611-3506
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#46 Romantic Hotel in Chicago
#53 Family Hotel in Chicago
#68 Business Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Chicago-Downtown 3*
Number of rooms: 233
Official Description (provided by the hotel):
Your downtown Chicago experience begins here, welcome to the Homewood Suites by Hilton Chicago Downtown. Our location places you within walking distance to the Magnificent Mile, world-class restaurants and the infamous Chicago attractions. Where service is nothing short of extraordinary, the Homewood Suites family will welcome your every request. All of our guests will enjoy the following amenities,•Spacious, Newly Renovated two-room King suite with separate living, sleeping areas and fully equipped kitchens •Complimentary daily hot breakfast buffet •Complimentary Monday through Thursday Dinner Reception, meal with beer, wine and soda •Complimentary high-speed Wireless Internet access throughout the Hotel •Complimentary executive business center with high-speed Internet access •Complimentary cardio-fitness and indoor pool •Complimentary grocery shopping service •Complimentary coffee, tea, hot chocolate or cider all day long in the lobby •24 hour convenience shop •Hilton Honors Points -receive BOTH airline miles and hotel points for every stay with us. Check us out online for discounts and packages! ... more   less 
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Also Known As:
Homewood Suites By Hilton Chicago Downtown Hotel Chicago
Homewood Suites Chicago Downtown
Homewood Chicago
Hilton Chicago
Chicago Hilton
Chicago Homewood Suites

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