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Homewood Suites by Hilton Chicago-Downtown
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Reviews (2,912)
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1,697
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All reviewsfull kitchenfree dinnergreat locationbreakfast and dinnernavy pierthe sofa bedvalet staffthe magnificent miletop floorliving areaseparate bedroomcomplimentary breakfastwithin walking distancebreakfast staffevening receptionmichigan avewrigley building
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Reviewed August 29, 2013

We have just returned from a 3 night stay and all of us agree that there is not another hotel we would consider staying at. Believe me, we did our research before we booked here, and do not regret our choice at all. We arrived early and were given our room immediately, no questions asked! The location was convenient for every activity you could think to do whether by foot or public transportation. The breakfast offered every morning was delicious and generous! The staff was super efficient in cleaning tables and seating guests as they came in. We were very surprised by the free "light dinner" that served us as a proper dinner! It was also incredible to see guests appreciating and not abusing what was being offered (as I have seen in other hotels, piling plates and thermos'. At one point we required ice and they quickly brought us an enormous bag of ice. Greatly appreciated.
I absolutely would recommend this hotel to any of our family and friends visiting the area.

  • Stayed: August 2013, traveled with friends
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Thank 74kate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this reviewResponded September 4, 2013

74kate,

Thank you for your review of Homewood Suites downtown Chicago. It made me proud to see that you and your friends had a wonderful experience at our hotel and would not consider staying at any other hotel. I see that you were able to take advantage of the breakfast, Manager’s Reception, and the convenient location of the hotel. If it would not be too much of an inconvenience, would you be kind enough to “like” us on facebook? Thank you for your feedback and we look forward to hosting you at the hotel the next time you are in town.

Sincerely,

Jason Park
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 29, 2013

Friendly staff - especially in the dining room and the valet service (thanks Amer!) - were always helpful and cheerful in responding to all our needs. The room was clean, well equipped; the breakfast and dinners were generous and more than adequate. A very nice, central location for our family.

  • Stayed: August 2013, traveled with family
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Thank Van65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this reviewResponded September 4, 2013

Van65,

Thank you for taking the time to post your thoughts on our hotel. I was pleased to see that you had a great experience at Homewood Suites by Hilton. I appreciate you taking the time to mention the helpful and cheerful team. If it would not be too much of an inconvenience, would you be kind enough to “like” us on facebook? We hope that when your travels bring you back to downtown Chicago, we will remain a top choice for you.

Sincerely,

Jason Park
Guest Experience Manager

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Reviewed August 28, 2013

The service/staff was GREAT! They were very helpful and friendly, thanks Amer! Location was Perfect! Kitchenette and living area were very helpful with the kids. Lots of choices for breakfast. Would recommend!

  • Stayed: August 2013, traveled with family
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Thank SunocoPlaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this reviewResponded September 4, 2013

SunocoPlaza,

Thank you for recently staying with us and for posting a review of Homewood Suites downtown Chicago. I was delighted to see that you enjoyed your experience at our hotel. I see that you took advantage of the location, breakfast, and in-suite kitchen. If it would not be too much of an inconvenience, would you be kind enough to “like” us on facebook? We hope you give us the opportunity to create a great experience for you again soon.

Sincerely,

Jason Park
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 27, 2013

Great location (steps away from red line), friendly staff, good free breakfast, clean, very accessible to Michigan ave and an array of restaurants, gym, pool, manager's reception (free dinner from Tues-Fri). What more can you ask for?

  • Stayed: August 2013, traveled with friends
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Thank Maestro2471
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this reviewResponded August 31, 2013

Maestro2471,

I want to thank you for sharing the experience of your recent stay with us. I was glad to see that you had a great experience at Homewood Suites downtown Chicago. It seems like you were able to take advantage of the breakfast, dinner, pool, and location of the hotel: visiting the array of restaurants in the area. If it would not be too much of an inconvenience, would you be kind enough to “like” us on facebook? We look forward to seeing you again the next time you are in Chicago.

Sincerely,

Jason Park
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 24, 2013

The location of this hotel is ideal! Its in walking distance from an array of great restaurants for breakfast, lunch and dinner in every direction and great shopping along Michigan Avenue. For trips further away from downtown, there seem to be at least one taxi cab passing the hotel every minute. The suites are very comfortable and clean and the full kitchen, spacious bathroom, complimentary internet access and sofa bed were must-haves for my family. The hotel staff were very friendly and accommodating. Homewood Suites played a significant role in a very enjoyable trip for my family to Chicago!

  • Stayed: August 2013, traveled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank Dave T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this reviewResponded August 28, 2013

Dave T,

Thank you for your review of Homewood Suites downtown Chicago. I was pleased to see that you had a great experience while visiting our hotel. I see that you and your family were able to take advantage of many of the amenities we offer our guests such as the in-suite kitchen and complimentary internet access. If it would not be too much of an inconvenience, would you be kind enough to “like” us on facebook? Thank you for your feedback and we look forward to hosting you at the hotel the next time you are in town.

Sincerely,

Jason Park
Guest Experience Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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