I confess to being a Marriott fan - high mileage traveller and the benefits and reliability offered by Marriott make it the best hotel chain. I gave up 'boutique' hotels a while back after too many gloomy rooms, odd decor, flooded bathrooms and desperate attempts to be 'hip'. The hotel is well-located and the staff very friendly and efficient. My early check-in was greatly appreciated. The property, however, has some problems, and I know it's a recent arrival as a Marriott. Odd things like the conspicuous lack of branding (or a sign to point you to the hotel) stand out. The property is a bit gloomy throughout. My room was perfectly adequate - great bed, OK decor that tried to be rather funky but didn't quite make it, no chair to lounge in (a boutique touch), good water pressure etc. The downside was erratic wifi, no usual information booklet to guide you around the property. Lifts are rattly and require a separate security card. Concierge lounge - a space in the bar on the ground floor with a couple of chairs and long lounge - was OK at night provided you enjoyed everyone else's conversation but I skipped the morning's offering of overcooked bacon, scrambled eggs, no fruit salad, juice or butter and no one around to see if I could scrounge some butter for the bagel.
Overall, it's not a hotel I'd revisit - a comfortable nights sleep and fine staff yes, but just a bit on the depressing side.
- Official Description (provided by the hotel):
- The crown jewel of the Marina City complex in River North, right on the Chicago River - Hotel Chicago, Autograph Collection is steps from The House of Blues. Featuring stylish, rooms with floor-to-ceiling windows, you'll soak in all the magic the city of Chicago has to offer. The Magnificent Mile, Merchandise Mart, Art Institute, Millennium Park, Theater District, and of course State Street's nightlife are all within walking distance. All 354 rooms and suites offer plush comforts amenities include Presidential double pillow top mattresses and 370 thread-count Egyptian cotton linens. All guestrooms feature 42-inch high definition TVs, working desk, fully stocked minibars, and floor to ceiling windows with views of the Chicago River or City. ... more less
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- Also Known As:
- Hotel Sax Chicago