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Residence Inn Chicago Downtown/Magnificent Mile
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Reviews (808)
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Reviewed May 28, 2014

My family heads to Chicago a couple weekends a year to enjoy the city. We generally stay somewhere just off the Mag Mile, and we recently stayed at this hotel. The service at the hotel was very good, valet parking was reasonable for Chicago, and our room was large, clean and comfortable. The breakfast was free, and was fine - if you want fine dining for breakfast, there's lots of other places to head - but if you want something to get you going for the day, their breakfast is fast and pretty good. The only drawback to the facility (if you have kids) is no pool.

Room Tip: go for a high floor - less street noise
  • Stayed: May 2014, traveled with family
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1  Thank R1ch_C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindsy W, General Manager at Residence Inn Chicago Downtown/Magnificent Mile, responded to this reviewResponded February 17, 2015

Thank you for taking the time to post feedback about your recent stay. I am sorry to learn that your experience in our hotel failed to meet your expectations and that your nights sleep was interrupted.

I hope that if your travels bring you back to Chicago, you will consdier staying with us again and we will have an opportunity to provide you with a peaceful nights rest.

Thank you,
Lindsy Wnorowski
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 28, 2014

We like this hotel and come here often. What we find most appealing is most of the staff has been there for over 20 years - the bellman and doorman always remember us when we pull in and are so accommodating. I highly recommend this hotel. Great location for North Michigan Ave.

Room Tip: High floor facing the "street"
  • Stayed: May 2014, traveled as a couple
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1  Thank nissi9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindsy W, General Manager at Residence Inn Chicago Downtown/Magnificent Mile, responded to this reviewResponded June 1, 2014

Thank you for taking a moment to share your experience with the Trip Advisor community. As you mentioned, we are very fortunate to have many of our associates working at this particular property since we opened the doors over 20 years ago. They love having the opportunity to recognize our repeat guests. We appreciate your loyalty!

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Reviewed May 22, 2014

Fantastic hotel with the MOST comfortable beds. Weekly cheese and wine tastings and a great full hot breakfast bar daily. Situated on the Magnificent Mile within walking distance of anything and everything you want. My room on the 16th floor has a view of Lake Michigan. If you're visiting make sure to try Giordano's pizza.

  • Stayed: May 2014, traveled on business
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1  Thank Gregory T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindsy W, General Manager at Residence Inn Chicago Downtown/Magnificent Mile, responded to this reviewResponded June 12, 2014

Thank you for staying with us on your recent visit to Chicago! We are looking forward to our next wine tasting event in the last week of June!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 16, 2014

Three of my grandchildren (18, 14 and 12) and I spent 3 nights here over their spring break. The room was comfortable with a great view of the city. The folks at the front desk were very helpful. The breakfasts were delicious and plentiful. We had a great time exploring the city by bus, train and foot. Highlights were the Shedd Aquarium, Lincoln Park Zoo and Navy Pier. Great location near the Hancock Building.

Room Tip: Higher floors have a beautiful nighttime view of the city and Lake Michigan.
  • Stayed: March 2014, traveled with family
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Thank Sue R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 15, 2014 via mobile

I stayed here when in town for business and enjoyed it very much! Perfect location walking distance to many destinations! Staff were very friendly at the entrance and front desk. Happy hour and breakfast are good bonuses! The room was spacious and clean with great view! The only thing I didn't care for was the bed cover blanket. It could have been a better quality comforter.

Stayed: May 2014, traveled on business
Thank Ellada H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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