Stayed in hotel on Oct 26 and 27th with my sister and her friend in this hotels suite on the 11th floor at the end of the hall. Suite was nice except the bathroom was very small and when you took a shower the drain took for ever to go down. We would of called maintenance but we were in and out of hotel and didn't want a horror story of some of our valuables being stolen because with our luck maintenance would probably only come when we are gone.
Below are my pros and cons about this hotel.
-2 nice bedroom sizes
-Fabulous Kitchen with stove, refrigerator, glasses in cabinets, forks in drawers, paper towels and the works
-View from the room we were in was super nice
-Front Desk personnel was super friendly when checking us in
-Concierge or staff that help guest with their luggage and get cabs are attentive/alert
-Beds are sooo comfortable, I slept like a baby both nights
-They have nice size closets in both rooms
-They were fast about handling any needs we called for
-They even referenced pizza places for us to order
-They had a adorable Halloween goodies (small decorated cupcakes and nice super large glass of water I think with lemons in it) near the checkin/checkout desk when we got there on the 26th but we didn't have time to grab anything but it looked good.
-Location was fabulous as it was walking distance to many of the key places we had planned to go to.
1) Movie rental is way to high, it was like $17 or $18 to to rent a movie and all the ones that was $8 bucks were lame movies no one has heard of and there was only 3 of them to choose from.
2)The free breakfast continental they served I didn't care for but my sister said it was better then the ones they have seen (they travel waaaay more than me). I thought eggs looked too watery and they only had sausage and ham, no bacon. The toaster looked old and one of them was smoking. The pan of potatoes that we saw had potatoes that were burnt. Was too crowded so i didnt get to warm my bagel as it was hard and frustrating with all the people and their kids trying to do the same thing so i basically only ate the blueberry muffin which was cold.
We will book at this hotel again though when my sis and her friends come back to chicago to visit but next time we will make sure we eat breakfast down the street and make sure bathroom tub is fixed and draining appropriately before going out any where.
Overall, this hotels room and service was real nice and memorable for us that I wish we had time to stay longer....:-)
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- Also Known As:
- Residence Inn Chicago Downtown Hotel Chicago
- Chicago Residence Inn