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“Chicago family adventure”

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Hyatt Centric Chicago Magnificent Mile
Ranked #43 of 192 Hotels in Chicago
Certificate of Excellence
Reviewed August 12, 2014 via mobile

Great hotel. Awesome location, beautiful common space lobby with bar and dining. Room was very spacious and modern. Workout facilities were top notch. Friendly helpful staff. Starbucks in hotel. Walking distance to delicious breakfast places.

Stayed: August 2014
Thank clayandkelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago Hyatt M, Guest Relations Manager at Hyatt Centric Chicago Magnificent Mile, responded to this reviewResponded August 13, 2014

Your 5-star review of the Hyatt Chicago Magnificent Mile was a joy to read. Families love to stay with us to the delight of our staff. As you mentioned, our workout facilities are top notch! You can keep up with your workout and get energized with Stay Fit at Hyatt, our state-of-the-art fitness center in downtown Chicago. Guests enjoy cardio and weight training equipment and large window with views of the Chicago cityscape at our well-equipped fitness center - an escape from the amped-up city. Our guests receive the latest fitness equipment including: treadmills, eliptical trainers, stationary bikes, LifeFitness weight equipment, stretching mats and exercise balls. Now that you have been to Chicago in the summer, try us again in the fall or winter!

Warmest regards,
The Hyatt Chicago Magnificent Mile
M.B. Butler
Guest Relations Manager

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1,612 - 1,618 of 2,246 reviews

Reviewed August 12, 2014

Location location location! This hotel is withing walking distance of every major attraction - you can take the subway from the airport and spend the rest of your visit on foot. We booked through Trivago and still got a first class room - big, quiet, modern and spacious - with a huge TV, awesome shower and super comfy beds. All staff were friendly and helpful. There is free wifi in the lobby, but you have to pay for it in the rooms. I recommend it!

  • Stayed: August 2014, traveled with family
    • Value
    • Rooms
    • Service
Thank featherfly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago Hyatt M, Guest Relations Manager at Hyatt Centric Chicago Magnificent Mile, responded to this reviewResponded August 13, 2014

The Hyatt Chicago Magnificent Mile is lucky to be located in the Streeterville neighborhood of downtown Chicago. Gateway to Chicago, Streeterville is home to much of the city’s world-renowned shopping, dining, museums, architecture, theatre, music and more as I am sure you experienced during your recent stay with us. Our new first class standard guest rooms are 350-square-feet and are appointed with one Hyatt Grand Bed® and oversized, remodeled bathroom along with a 46” flat panel LCD HDTV that keeps our guests entertained. Bring the family back soon!

Warmest regards,
The Hyatt Chicago Magnificent Mile
M.J. Butler
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 12, 2014

Every Hyatt experience I've had included excellent service! The hotel offers in-room Starbucks coffee, but the lack of liquid creamers had me walking down stairs to buy coffee instead. Nice large TV. The normal room was fairly small, but for our Hotwire price I won't complain; it was very comfortable, well appointed and clean. Very convenient walk to shopping, restaurants and less than a mile walk to Navy Pier. I was disappointed that the breakfast was a buffet - I'm not a buffet fan, so we ate elsewhere.

  • Stayed: August 2014, traveled as a couple
    • Value
    • Rooms
    • Service
Thank Gary B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago Hyatt M, Guest Relations Manager at Hyatt Centric Chicago Magnificent Mile, responded to this reviewResponded August 13, 2014

We thank you for your feedback about your recent stay at our hotel. The Hyatt Chicago Magnificent Mile is quickly becoming known for our excellent service just as you described. When you come back, please make sure to stop at our Level Two Restaurant for breakfast. We not only have a breakfast buffet, but our guests can also order off the menu if they desire. There are choices for each guest's preference as we realize not all want the buffet. We like to think we have something for everyone as far as breakfast goes! You can just stop in for coffee if you or order from our in-room dining menu and have it delivered hot right to your room! Hope to see you again soon!

Warmest regards,
The Hyatt Chicago Magnificent Mile
M.J. Butler
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 11, 2014

My wife and 9 year old daughter and I stayed five nights at the end of July 2014. The hotel was very large and also modern. We booked through Hotwire and still got a very nice, large corner room on the 15th floor when we checked in. That was nice because hotels don't always grant your requests especially when you don't book directly with them but they gave me everything I asked for and were very friendly at check in. I liked the mini fridge in the room, the huge bathroom, the extendable flat screen TV and the cool motion sensor lights under the night stands (I need those for my house). Although I got for a room away from the hospital next door and on a higher floor, we could still hear loud sirens all day and night. Consider staying elsewhere if you think that is an issue. The Starbucks on the first floor lobby was convenient but it closed at 9:00 on most nights. Great location for walking along Michigan Avenue and to walk or run to the lake. We did walk to navy Pier but it is about a 30 minute walk. Per the concierge, it would take almost as long if you got a taxi because of the traffic. Need to get a taxi or use other transportation to go to the museums or Wrigley field. A taxi is about a fifteen minute ride to any of those destinations. Due to the large size of the hotel, you don't get the friendliness that you would at a smaller boutique hotel but most of the staff was generally friendly and would at least make eye contact and say hello. Oh yeah, the beds are very confortable too.

Room Tip: Choose another property if you think 3 - 4 loud sirens a night may be an issue.
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  • Stayed: July 2014, traveled with family
    • Value
    • Cleanliness
    • Service
Thank NRB744
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago Hyatt M, Guest Relations Manager at Hyatt Centric Chicago Magnificent Mile, responded to this reviewResponded August 12, 2014

Hyatt Chicago Magnificent Mile features modern and stylish guestrooms, located in the heart of the Magnificent Mile, where our guests can unwind and stay productive. I am so glad that you mentioned our comfortable beds in your review. Our modern and stylish décor is complimented with high-end amenities, including Hyatt Grand Beds® and luxury linens. Our location in the River North/Streeterville area of downtown Chicago is very sought after by travelers. The hotel is surrounded by charming neighborhood restaurants, bars and shops that are the hallmarks of the area's vitality. Come see us again!

Warmest regards,
The Hyatt Chicago Magnificent Mile
M.J. Butler
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 11, 2014 via mobile

Stayed here last night. Paid for the bed and breakfast package through trip advisor but... No breakfast. At midnight someone decides to take a half an hour shower and wow that was loud. Clean room and nice shower. The internet was working well so I could watch my show on the iPad. I would not stay here again.

Stayed: August 2014, traveled as a couple
1  Thank n0t_a_picky_traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago Hyatt M, Guest Relations Manager at Hyatt Centric Chicago Magnificent Mile, responded to this reviewResponded August 12, 2014

Thank you for your feedback. I can assure you that we strive to ensure guest satisfaction and are working to resolve the issue you mentioned. We pride ourselves in striving to provide unique and personal service in a way that far exceeds what travelers expect. We appreciate your comments so we can help improve going forward.

Warmest regards,
The Hyatt Chicago Magnificent Mile
M.J. Butler
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 11, 2014

Within walking distance of so many great opportunities to enjoy all that Chicago has to offer. Excellent service in the restaurant, Level Two. The morning buffet includes custom omelet orders. Will likely stay again on return visits.

  • Stayed: August 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Richard F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago Hyatt M, Guest Relations Manager at Hyatt Centric Chicago Magnificent Mile, responded to this reviewResponded August 19, 2014

Never leave the hotel with our very own Level Two restuarant in the Hyatt Chicago Magnificent Mile which features American regional cuisine & cocktails. We are glad you were able to partake in our fabulous breakfast buffet and that the service was excellent! That is what we love to hear! Our breakfast buffet includes traditional breakfast favorites, fresh seasonal fruits, pastries, coffee, juice and much, much more. For those who just want to order off the menu for breakfast, we have that option too along with our in-room dining choices. Starbucks which is located on the first floor is another guest favorite. Please come back soon!

Warmest regards,
The Hyatt Chicago Magnificent Mile
M.J. Butler
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 11, 2014

Excellent location near Northwestern. Redone lobby and rooms very quiet inside and easy walking distance to Michigan avenue locations. The rooms are all redone with excellent furniture. The executive suites are some of the most spacious rooms I have stayed in in Chicago.

  • Stayed: August 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Steven E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago Hyatt M, Guest Relations Manager at Hyatt Centric Chicago Magnificent Mile, responded to this reviewResponded August 12, 2014

Hyatt Chicago Magnificent Mile is a dynamic destination to host your conferences, meetings and events in downtown Chicago. We ensure that your Chicago meetings make a statement. Planning a successful meeting at Hyatt is easier than ever when you use our online meeting event solution. As part of our recent renovations, we now have state-of-the-art technology that today's business meetings demand. Come back and stay with us again, but next time for leisure and you will have another outstanding stay!

Warmest regards,
The Hyatt Chicago Magnificent Mile
M.J. Butler
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Centric Chicago Magnificent Mile

Address: 633 North Saint Clair Street, Chicago, IL 60611-3234 (Formerly Wyndham Chicago)
Phone Number:
Location: United States > Illinois > Chicago > Streeterville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Business Hotel in Chicago
#19 Family Hotel in Chicago
#20 Romantic Hotel in Chicago
#29 Luxury Hotel in Chicago
Price Range: $113 - $372 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Centric Chicago Magnificent Mile 4*
Number of rooms: 419
Official Description (provided by the hotel):
At the Hyatt Centric Chicago Magnificent Mile Hotel, you'll experience the electric energy of the Windy City with a coveted address right by Michigan Avenue. Explore all the city has to offer-from noted attractions like Navy Pier to high-end shopping along the Magnificent Mile-then relax in one of our welcoming guestrooms. The hotel's 419 guest rooms, 20,000 square ft of meeting and banquet space, trendy restaurant & lounge, lobby, indoor pool and fitness center have all received a recent dramatic renovation in customer convenience, design and furnishings. State of the art technology has been incorporated throughout the hotel. Our two magnificent ballrooms will dazzle you and are perfect for social events as well as business functions. ... more   less 
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Also Known As:
Wyndham Chicago Hotel Chicago
Chicago Wyndham

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