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Hyatt Centric Chicago Magnificent Mile
Ranked #42 of 192 Hotels in Chicago
Certificate of Excellence
Reviewed July 15, 2014

We were very pleased with a recent stay at the Hyatt magnificent mile. The accommodations were excellent and the room was very comfortable. The food at the level 2 restaurant was very good. We did have some issues with ambulance noise as we were near Northwestern Hospital. This was simply unavoidable and understandable.

  • Stayed: July 2014, traveled on business
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Review collected in partnership with Hyatt Hotels
1  Thank Sean O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago Hyatt M, Guest Relations Manager at Hyatt Centric Chicago Magnificent Mile, responded to this reviewResponded July 17, 2014

Our Level Two Restaurant & Lounge at the Hyatt Chicago Magnificent Mile is quickly become a guest favorite! I am glad you were able to find out for yourself how fabulous our food is. This casual, living room style space offers a menu featuring a sensible blend of fresh and local ingredients presented comfortably and attentively. The dining room is open for breakfast, lunch and dinner. The lounge is open from 11:00 am until midnight each day. We hope to see you again soon and we thank you for your 5-star review!

Warmest regards,
The Hyatt Chicago Magnificent Mile
M.J. Butler
Guest Relations Manager

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1,651 - 1,657 of 2,245 reviews

Reviewed July 15, 2014

Though I can appreciate the hotel has little or no control over the ambulance sirens going to the hospital but it was quite bad. It interrupted our sleep ever night, on multiple occasions. I would not stay at this hotel based purely on this issue

  • Stayed: July 2014, traveled with family
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with Hyatt Hotels
1  Thank Sebastian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago Hyatt M, Guest Relations Manager at Hyatt Centric Chicago Magnificent Mile, responded to this reviewResponded July 17, 2014

Thank you for giving this feedback. Our deepest apology that you were disturbed during the evening. If you would like to come back and give us another try, I would be happy to accommodate you with a more secluded room. In the meantime, I have shared your review with the management team as we are constantly striving to improve. Enjoy your summer!

Warmest regards,
The Hyatt Chicago Magnificent Mile
M.J. Butler
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 14, 2014

We checked in around noon not expecting to get a room since check in time is not until 3. We flew to Chicago for a Friday afternoon Braves game. The front desk clerk, Avinay , greeted us at the front desk and after I mentioned we would like to leave our bags at the hotel to attend the 3pm game she immediately offered to see if there was a room available for us and actually found one! We really appreciated her offering to get us settled into a room before the game making it easier on us.

Our room was very spacious and clean. The beds are so comfortable, have 3 cozy pillows and you sink right in to get a very restful sleep. The bathroom was clean and spacious. The hotel was quiet, I didn't hear any noise from the walls or outside the doors. There is a refrigerator, coffee maker with Starbucks coffee and ice bucket in the room. We also thought the room offered plenty of power outlets, in fact, more than normal. This came in handy for the four of us charging phones and ipads. The outlets beside the beds were especially convenient. There is a Starbucks in the building, very convenient for those who like Starbucks.

We asked the concierge for pizza recommendations and she suggested we go to Ginos, right down the street. She even had a priority seating card for us to hand them so we didn't have to wait with those already in line for over an hour to get in! This was really helpful! We had very hungry boys to feed!

The only minor drawbacks we encountered were
1. There is a fee for wireless internet
2. The towels are a little thin and could use updating
3. You cannot enter the lobby area from the street. You must go up an elevator to the first floor to get to the lobby.
4. Parking fees for those driving are pretty steep. You might not want to get a car if you are staying downtown.

  • Stayed: July 2014, traveled with family
    • Location
    • Sleep Quality
    • Service
1  Thank seesterdelmundo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago Hyatt M, Guest Relations Manager at Hyatt Centric Chicago Magnificent Mile, responded to this reviewResponded July 15, 2014

Thank you so very much for your review of the Hyatt Chicago Magnficent Mile. I have shared your nice comments about Avinay with her and her managers. We enjoyed having your family here and we look forward to seeing you again next time your travels bring you back to Chicago. Families love to stay with us and the indoor pool is always a big hit with the kids. Now that you have been here in the summer, we hope to see you again this fall!

Warmest regards,
The Hyatt Chicago Magnificent Mile
M.J. Butler
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 14, 2014

The Staff at this hotel was very friendly and helpful. Everyone at the front desk was very helpful. I had good help in hailing a cab on the various times I left the hotel. Any staff I encountered during my stay was friendly and seems ready to help in a moments notice.

  • Stayed: July 2014, traveled on business
    • Value
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Review collected in partnership with Hyatt Hotels
Thank Elaine A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago Hyatt M, Guest Relations Manager at Hyatt Centric Chicago Magnificent Mile, responded to this reviewResponded July 18, 2014

We love to hear these 3 words: Wonderful Customer Service! We can't thank you enough for your 5 star review of the Hyatt Chicago Magnificent Mile on TripAdvisor! Once you have experienced our inviting hotel, guests find they are loving our spin on “Midwestern Hospitality.” And we can't blame them one bit! The Hyatt Chicago Magnificent Mile is passionate about making your Chicago hotel experience enjoyable in every way. Our hotel team and Concierge will pamper you with white-glove hospitality, impeccable service and an inviting atmosphere where you can lounge, connect, rejuvenate, dine and sip in downtown Chicago. We are so glad you were here to experience this for yourself. Please recommend us to all of business associates!

Warmest regards,
The Hyatt Chicago Magnificent Mile
M.J. Butler
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 14, 2014

The location of this hotel is ideal for shopping and sightseeing in Chicago. The room is wonderful and if you can, the executive room with king bed and living room is ideal for family. You will love the amazing TV, frankly the best I have seen (I am a frequent traveler and I have stayed in so-called 5 stars hotels).

  • Stayed: July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hyatt Hotels
Thank Phan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago Hyatt M, Guest Relations Manager at Hyatt Centric Chicago Magnificent Mile, responded to this reviewResponded July 18, 2014

Your 5-star review of the Hyatt Chicago Magnificent Mile on TripAdvisor was thrilling to read! I hope that you and your family were able to take a dip in our indoor pool while you were here recently for shopping and sightseeing in Chicago. Our guests love to lounge poolside or bring their children in for an afternoon spent playing in the water. Everyone likes to relax in the whirlpool and escape the busy Chicago lifestyle. Since you mentioned that you are a frequent traveler, I hope you are a Hyatt Gold Passport member so you can earn free room nights with each stay at a Hyatt Hotel. Come back often!

Warmest regards,
The Hyatt Chicago Magnificent Mile
M.J. Butler
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 13, 2014

From the front desk at check in until I checked out everyone was great. The staff was tremendous and the food choices were really good. The rooms had motion lights along the floor that made it easy to maneuver around late at night. I enjoyed the entire weeks visit.

  • Stayed: July 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Don G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago Hyatt M, Guest Relations Manager at Hyatt Centric Chicago Magnificent Mile, responded to this reviewResponded July 18, 2014

We love our business travel guests! The Hyatt Chicago Magnificent Mile is a dynamic and inviting space for conferences, events or meetings in downtown Chicago. Our conference center hotel features 20,000 square feet of flexible meeting space - from a state-of-the art boardroom to expansive ballrooms and salons - with refreshing natural sunlight and views of Chicago. Our meeting venues are backed up by state-of-the-art technology and audio-visual support. The intimate salons and two grand ballrooms are ideal venues for a large gathering or private cocktail event. Now that you have stayed with us for business for a week, please come back and stay with us for leisure!

Warmest regards,
The Hyatt Chicago Magnificent Mile
M.J. Butler
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 12, 2014

We enjoyed a wonderful 10-night stay. Lobby was impressive and rooms were comfortable and well-appointed. This property was conveniently situated for walking or catching the bus to major attractions. Our room and the public areas were clean, well-maintained, and beautifully decorated. Staff members, from front desk to housekeeping, were professional, friendly and courteous. We had a corner king room, which lacked a view but was very spacious. Yes, we heard sirens at all hours of the day and night, but we brought our sound machine and had no problem with the noise. This property offered a lot for a good price… we hope to return soon!

Room Tip: Corner king suites are spacious.
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  • Stayed: July 2014, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank koolkat808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago Hyatt M, Guest Relations Manager at Hyatt Centric Chicago Magnificent Mile, responded to this reviewResponded July 15, 2014

Your review of the Hyatt Chicago Magnificent Mile was a joy to read! We are so happy that chose us to stay with while in Chicago. The hotel was completely reinvented in 2013 and all 419 guest rooms, meeting and banquet space, lobby, indoor pool and fitness center were given a dramatic refurbishment in customer convenience, design and furnishings. We also opened our new, signature restaurant & lounge, Level Two, which features contemporary American cuisine.
Please tell your friends and family about us!

Warmest regards,
The Hyatt Chicago Magnificent Mile
M.J. Butler
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Centric Chicago Magnificent Mile

Address: 633 North Saint Clair Street, Chicago, IL 60611-3234 (Formerly Wyndham Chicago)
Phone Number:
Location: United States > Illinois > Chicago > Streeterville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Business Hotel in Chicago
#19 Family Hotel in Chicago
#20 Romantic Hotel in Chicago
#29 Luxury Hotel in Chicago
Price Range: $117 - $385 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Centric Chicago Magnificent Mile 4*
Number of rooms: 419
Official Description (provided by the hotel):
At the Hyatt Centric Chicago Magnificent Mile Hotel, you'll experience the electric energy of the Windy City with a coveted address right by Michigan Avenue. Explore all the city has to offer-from noted attractions like Navy Pier to high-end shopping along the Magnificent Mile-then relax in one of our welcoming guestrooms. The hotel's 419 guest rooms, 20,000 square ft of meeting and banquet space, trendy restaurant & lounge, lobby, indoor pool and fitness center have all received a recent dramatic renovation in customer convenience, design and furnishings. State of the art technology has been incorporated throughout the hotel. Our two magnificent ballrooms will dazzle you and are perfect for social events as well as business functions. ... more   less 
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Also Known As:
Wyndham Chicago Hotel Chicago
Chicago Wyndham

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