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“Great stay!”

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Hyatt Centric Chicago Magnificent Mile
Ranked #42 of 189 Hotels in Chicago
Certificate of Excellence
beakie10
1 review
“Great stay!”
Reviewed October 28, 2013

Stayed for a weekend with family members. The front desk and door staff were very pleasant and helpful. Our room (the executive suite) was nicely furnished and quite large. The restaurant staff were all very professional especially our server Yazmine. The hotel is in a great location for shopping and dining. We will stay here again and recommend this hotel to our friends.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank beakie10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJ B, Guest Relations Manager at Hyatt Centric Chicago Magnificent Mile, responded to this review, November 1, 2013
We appreciate your kind words in regards to our server, Yazmine. She is one of the best and brightest employees we have and I will make sure that her supervisor sees this review so that we can congratulate Yazmine on a job well done! If we can make our guests so happy that they mention a certain associate by name, then we at the Hyatt Chicago Magnificent Mile have done our job! Travelers who come to Chicago to shop are excited about our location as we are just steps from Michigan Avenue with all of its fabulous stores as well as being just a few short blocks from the Water Tower Mall and Navy Pier. With the holiday season coming upon us quickly, we know that our hotel's location will be a favorite. We look forward to your next stay with us.

Warmest regards,
The Hyatt Chicago Magnificent Mile
M.J. Butler
Guest Relations Manager
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New York, New York, United States
Level Contributor
81 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed October 28, 2013

This is a fabulous hotel - has a great, central location and was recently renovated. Rooms are brand new and very spacious. I was upgraded to a Suite which was bigger than my apartment. It was so nice, I was disappointed to be there only for one night! I had been to this hotel before the renovation and it is a complete overhaul. Everything looks awesome from the entry to the rooms to the bar. There's a Starbucks downstairs so it's easy to pick-up breakfast. It is next to the hospital but my room was facing it and I didn't hear any sirens or noise. In case you do, they provide ear plugs. I will be going back to this hotel as much as I can when I'm back in Chicago for business.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Zoe R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJ B, Guest Relations Manager at Hyatt Centric Chicago Magnificent Mile, responded to this review, November 1, 2013
The Hyatt Chicago Magnificent Mile is thrilled to get your fabulous feedback. A 5 star review on TripAdvisor is what we strive for and we are glad you were able to experience this for yourself while you were here recently for business. Our one bedroom executive suites are very desired by our guests whether they are here for business or leisure. These 735-square-foot completely renovated suites consist of one king bed, a pull-out sofa, living area and oversized remodeled bathroom with large vanity. A well-lit desk allows guests to work in comfort, while available high-speed wireless Internet access keeps visitors connected away from home. Two 46” Flat Panel LCD HDTVs allow multiple guests to enjoy different shows. We look forward to seeing you again.

Warmest regards,
The Hyatt Chicago Magnificent Mile
M.J. Butler
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 28, 2013

I love this hotel and will stay there again. We had a Corner King on a high floor and still heard the sirens that other posters have mentioned, but it was very sporadic, and really wasn't a problem. A minor complaint is that the towel hooks are at least eight feet away from the shower (it's a big bathroom, which was nice) when there is another wall next to the shower... put a hook on it.

The one thing I had a major problem with is that I booked a "Corner King" which is advertised on the Hyatt website as measuring 550 sq. ft and includes a sofa. The photo on the website clearly shows a SUBSTANTIALLY different room than the one I received. The room I got had NO ROOM for a sofa and did not even have a chair! It was clearly smaller than 550 sq. ft. I would estimate maybe 400 sq. ft. I mentioned this to a nice woman at the front desk on check-out day. She stated that all of the rooms in that corner of the building are all smaller than some of the other Corner Kings. She offered me 10% off the room price. I declined this because I got a good rate on the room with a free breakfast (which was a very good btw). So, I didn't complain in order to get a reduced rate. I complained because I think the website misrepresents the size and appointments of this particular room category and it's not right. If there are two different types of Corner Kings, then say so, and charge accordingly. I would have paid more for the bigger room. It definitely won't keep me from staying there again, because of the great location and likable atmosphere of this hotel and its staff. But, if you are reserving a Corner King, you might request getting the "real deal" at check-in.

Room Tip: Ask for a true Corner King.
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mhipp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJ B, Guest Relations Manager at Hyatt Centric Chicago Magnificent Mile, responded to this review, November 1, 2013
We are always interested in hearing how our guests feel about their stay at our hotel. We are glad that you were so happy with your breakfast while you were here. We have a breakfast buffet along with our regular breakfast menu, both of which are very popular. All of our Corner King rooms are 550-square-foot rooms. They are completely renovated guestrooms with one king bed, a pull-out sofa and oversized remodeled bathroom. A well-lit desk allows guests to work in comfort, while available high-speed wireless Internet access keeps visitors connected while they are away from home. Each Corner King contains a 46” Flat Panel LCD HDTV . There may have been confusion as regards your room as I think you were put into one of our deluxe king rooms which are 350 square feet. We do apologize for any inconvenience this may have caused you and hope that you will come back again and give us another try.

Warmest regards,
They Hyatt Chicago Magnificent Mile
M.J. Butler
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 27, 2013 via mobile

We came to Chicago from NYC to celebrate my boyfriend's birthday. The room was clean, well decorated, staff was knowledgeable, friendly and accommodating. My only drawbacks are that even on a high floor you can still hear the sirens from the hospital across the street and that the room is a bit too dark. They're all dimly lit and all the furniture is already dark. All in all great trip.

Stayed October 2013, traveled as a couple
Helpful?
Thank Nyla R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJ B, Guest Relations Manager at Hyatt Centric Chicago Magnificent Mile, responded to this review, November 1, 2013
Thank you for your feedback as regards your recent trip to Chicago to celebrate your boyfriend's birthday. We like to think that we are the perfect place for those special occasions and we were happy to hear that you enjoyed the attentiveness of our staff. We hope that you will be back when it is YOUR birthday and please make sure to let us know when you coming so we can make it the best birthday yet! Contact me directly @ execoffice.magmile@hyatt.com and I will arrange for your reservation personally!

Warm regards,
The Hyatt Chicago Magnificent Mile
M.J. Butler
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati
Level Contributor
3 reviews
3 hotel reviews
Reviewed October 27, 2013

Stayed here for the Chicago Marathon and could walk to the start. A very busy weekend for the hotel, but the staff couldn't have been nicer - from the time we pulled into park to check-out - just customer service first on all levels. Great location and lovely room with a view. Parking was expensive and we parked in an adjoining garage for $41.00 instead of the $59.00 charged by the hotel. You can walk to everything from here and I would definitely return.

Room Tip: ask for a room with a view
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  • Stayed October 2013, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CincinnatiJoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJ B, Guest Relations Manager at Hyatt Centric Chicago Magnificent Mile, responded to this review, October 31, 2013
The Chicago Marathon is just one of Chicago's fantastic events that the city hosts and we are glad to hear that you stayed with us that weekend. Walking to the start of the Marathon makes us a favorite amongst the runners who come from all over the world. The Hyatt Chicago Magnificent Mile took great care of the runners while they were here and offered several pasta choices on the menu. We also had bottled water for the participants. Several of our own staff were running this year and we were excited to cheer them on. If you come back next year for the Chicago Marathon, we hope you will stay with us again!

Warmest regards,
The Hyatt Chicago Magnificent Mile
M.J. Butler
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bloomfield Hills, Michigan
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed October 26, 2013

Amazing hotel experience, urban chic decor flowing throughout, from second floor lobby, to bar/breakfast area, to library/computer station area, to rooms and bathrooms. Functional, multi-purpose spaces invite guests to sit and relax while dimly lit, well appointed, rooms create a warm and cozy atmosphere. Abundant and hardly resistible breakfast options. Starbucks on premises. Steps from Chicago’s Magnificent Mile shopping district. Best choice for a weekend getaway.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank livehappy365
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJ B, Guest Relations Manager at Hyatt Centric Chicago Magnificent Mile, responded to this review, October 31, 2013
Your 5 star review on TripAdvisor of your recent stay at the Hyatt Chicago Magnificent Mile was a joy to read. We hope that you also had a chance to enjoy our newly added "Escape Bar" which goes beyond a traditional hotel business center and includes space for informal small meetings, intimate social gatherings, or for just a place to check email and enjoy a good book from the hotel's library. The Escape Bar features complimentary Wi-Fi, four iMac computers, two LCD TVs and printers for boarding passes or documents. Contemporary luxury describes us perfectly!

Warmest regards,
The Hyatt Chicago Magnificent Mile
M.J. Butler
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amity Harbor, NY
1 review
Reviewed October 26, 2013

With Hyatt Hotels and Resorts, you go into the trip expecting excellent service and a clean, well appointed hotel. When I visited the Hyatt Chicago Magnificent Mile, my high expectations were exceeded! The service was excellent from the moment we walked up to the front door to the point we walked out 2 days later. The condition of the hotel, the lobby, the restaurant and the guest rooms were absolutely amazing. So much so, my wife, who's an architect took several photos so she could duplicate some of the features in some of her upcoming projects. That is a compliment for certain! You won't be disappointed with your stay at the Hyatt Chicago Magnificent Mile. The location is fantastic, the service is great and for the price you pay, it's more than a value!

Room Tip: Choose the corner King rooms. They have 4 on every floor. This may be a small upgrade, but it...
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Skip B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJ B, Guest Relations Manager at Hyatt Centric Chicago Magnificent Mile, responded to this review, October 31, 2013
We are so happy to hear that the Hyatt Chicago Magnificent Mile has exceeded your expectations. Our hotel has recently received a dramatic refurbishment in customer convenience, design and furnishings along with our all new guest rooms, meeting and banquet space, lobby, indoor pool and fitness center. We have been part of the Hyatt family since June 2012 and we are thrilled to be their newest hotel in Chicago. Our guests love the renovations, the contemporary design and state-of-the-art amenities. We look forward to welcoming you back again.

Warmest regards,
The Hyatt Chicago Magnificent Mile
M.J. Butler
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Centric Chicago Magnificent Mile

Property: Hyatt Centric Chicago Magnificent Mile
Address: 633 North Saint Clair Street, Chicago, IL 60611-3234 (Formerly Wyndham Chicago)
Phone Number:
Location: United States > Illinois > Chicago > Streeterville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Business Hotel in Chicago
#19 Family Hotel in Chicago
#20 Romantic Hotel in Chicago
#28 Luxury Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Centric Chicago Magnificent Mile 4*
Number of rooms: 419
Official Description (provided by the hotel):
At the Hyatt Centric Chicago Magnificent Mile Hotel, you'll experience the electric energy of the Windy City with a coveted address right by Michigan Avenue. Explore all the city has to offer-from noted attractions like Navy Pier to high-end shopping along the Magnificent Mile-then relax in one of our welcoming guestrooms. The hotel's 419 guest rooms, 20,000 square ft of meeting and banquet space, trendy restaurant & lounge, lobby, indoor pool and fitness center have all received a recent dramatic renovation in customer convenience, design and furnishings. State of the art technology has been incorporated throughout the hotel. Our two magnificent ballrooms will dazzle you and are perfect for social events as well as business functions. ... more   less 
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Also Known As:
Wyndham Chicago Hotel Chicago
Chicago Wyndham

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