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“Excellent Stay” 5 of 5 stars
Review of Hyatt Chicago Magnificent Mile

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Hyatt Chicago Magnificent Mile
Ranked #29 of 185 Hotels in Chicago
Certificate of Excellence
Omaha, Nebraska
1 review
“Excellent Stay”
5 of 5 stars Reviewed July 2, 2013

The Hyatt Chicago is beautifully renovated and the customer service was excellent. The front desk staff was very accommodating, friendly, and professional. The room was very comfortable with modern technology including the lighting. Room Service was absolutely delicious and very prompt. All the staff made it a very pleasant stay!

  • Stayed June 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Sharon R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago Hyatt M, The Hyatt Chicago Magnificent Mile Management Team at Hyatt Chicago Magnificent Mile, responded to this review, July 3, 2013
We are thrilled that you had such an excellent stay while here at the HYATT CHICAGO MAGNIFICENT MILE! Everything is brand new from top to bottom and we are glad you were able to experience the finished product! Along with our great customer service, we also feel we have a location that travelers dream of. Shopping, Night Life and Chicago sight-seeing are close by and all of these things come together for a great destination. Our kitchen staff will be pleased to hear that you felt our food was delicious and room service was very prompt. Come back and see us again soon!

Warmest regards,
The Hyatt Chicago Magnificent Mile Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Ann Arbor, MI
Level Contributor
414 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 258 helpful votes
4 of 5 stars Reviewed July 1, 2013

The Hyatt is conveniently located a block off Michigan Ave/Magnificent Mile. Should you arrive by car, the valet is $54/day unlimited in/out. Otherwise, I think there is self-parking for $10 less. For the valet, you can call/text ahead to have your car ready which is nice. Excellent service upon arrival and at the front desk, though there are only 2 desks so I can’t imagine what may happen should there be a rush? The rooms were clean and modern. The concierge was very helpful in getting us information and tickets to the Blue Man Group. Some side thoughts it’s just a block from Gino’s East Pizza and Garrett’s Popcorn. Two places you probably want to visit while in town. The downside to this place is it’s across the street from a hospital. While it doesn't appear to be a busy main hospital, you do hear occasional sirens. May not be ideal for a light sleeper or at the very least you might want to request a room opposite side of the hospital.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank bcsystems
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago Hyatt M, The Hyatt Chicago Magnificent Mile Management Team at Hyatt Chicago Magnificent Mile, responded to this review, July 10, 2013
Thank you for sharing your experience at the HYATT CHICAGO MAGNIFICENT MILE on TripAdvisor. We are delighted to read that you had a pleasant stay and were able to take advantage of our wonderful location. We hope that we have the opportunity to welcome you back very soon.

Warmest regards,
The Hyatt Chicago Magnificent Mile Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
DuQuoin, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 1, 2013

The first thing that needs to be said: this is a four star hotel, which means you're going to wind up paying for the little things. That's just the way it works with the hotel industry- the nicer the hotel is, the fewer things you're going to get for free. A quick summary of the "incidentals" you'll run into at this hotel:

-Valet Parking- $54.00 per day
-Wifi access- $12.95 for 24 hours
-use of the internet cafe- $5.95 for 30 minutes
-Breakfast buffet- $22.00 per person

If these things do not bother you, you will enjoy your stay at this hotel. The bellhops were all very helpful with directions, and even volunteered to fetch my wife's cell phone when she left it in the car. I called guest services and asked for a crib to be brought up to the room for our 10 month old, and one showed up in a reasonable period of time.

The staff were all extremely polite, and the room was clean.

The hotel is next to a hospital. You will hear ambulances (with sirens) going off at different points throughout the evening. If you're a light sleeper, this will be an issue.

I would avoid the breakfast buffet. There is a place called "The Corner Bakery" across the street, which produces good food for around eight bucks a person. Between that and the Dunkin' Donuts down the street, I was unable to justify paying $22.00 for breakfast.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank thebenson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago Hyatt M, The Hyatt Chicago Magnificent Mile Management Team at Hyatt Chicago Magnificent Mile, responded to this review, July 3, 2013
Thank you for sharing your four star experience with us. We are delighted to read that you had a pleasant stay and that you were able to see for yourself how wonderful our bell stand staff is when your wife left her phone in the car. Going hand in hand with our newly renovated hotel has been extra training of our staff in customer service which shows up again and again when we get comments from our guests. We hope to see you again soon and want you to know that besides the breakfast buffet, you can also order breakfast off of the menu ala carte. We have many breakfast items to choose from to cater to all of our guest's appetites!

Warmest regards,
The Hyatt Chicago Magnificent Mile Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Chicago Magnificent Mile

Property: Hyatt Chicago Magnificent Mile
Address: 633 North Saint Clair Street, Chicago, IL 60611 (Formerly Wyndham Chicago)
Phone Number:
Location: United States > Illinois > Chicago > Streeterville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Business Hotel in Chicago
#19 Family Hotel in Chicago
#20 Romantic Hotel in Chicago
#22 Luxury Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Chicago Magnificent Mile 4*
Number of rooms: 419
Official Description (provided by the hotel):
At the Hyatt Chicago Magnificent Mile Hotel you're in the heart of Chicago, steps from Michigan Avenue, the Gold Coast neighborhood, Navy Pier and Lake Michigan. Our luxurious hotel is symbol of hospitality on The Magnificent Mile. From the moment you step inside, you will agree that our hotel is as stunning as it is convenient. The hotel's 419 guest rooms, meeting and banquet space, restaurant & lounge, lobby, indoor pool and fitness center have all received a recent dramatic renovation in customer convenience, design and furnishings. State of the art technology has been incorporated throughout the hotel. Our two magnificent ballrooms will dazzle you and are perfect for social events as well as business functions. ... more   less 
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Also Known As:
Wyndham Chicago Hotel Chicago
Chicago Wyndham

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