I just returned from Chicago, and I spent 3 nights in this hotel. Other reviewers have commented on the size of the rooms, and they're right. The rooms are small, and there's not much shelf space in the bathroom. However, I found the place to be clean and comfortable, and very convenient to shopping, the park, theaters, and restaurants. I didn't spend much time in the hotel -- just needed a place to sleep -- but I felt very safe there, and the street noise wasn't all that bad. I was on the first floor, so I don't know about the elevator, but everything in my room was in good repair and the housekeeping staff was very friendly and accommodating. The desk staff wasn't as friendly, but I didn't have any real problems with them. The continental breakfast was pretty good, and there's free coffee and tea in the lobby all day. My only complaint was that they kept the place too warm! I had to run the air conditioner on high the whole time. All in all, it was a good deal for the price, which was about $22/night LESS than the Day's Inn across the street.
- Room Service