I was ready to write a nice review of this hotel until I encountered a problem. Was ready to leave and pick up my car from the off-site parking area. They have a fairly complicated system for off-site parking which requires one to validate parking, drive out of the parking garage every day and re-enter. When I checked in and asked the staff if I would have to drive out and re-enter on my last day, since I was leaving, I was told 'no'. So imagine my surprise when I tried to do just that,
and was told I owed $45 from the automated machine. I had to run back to the hotel and ask for their assistance. They told me there was nothing they could do, accept refund the $15 I had already paid. They became very rude. I think for a small price ($30) on their part, they could have rectified this situation and made me a very happy customer. Instead, they decided to do nothing. It's one thing when staff is kind and helpful when all is going well, but I expect them to do the same when problems arise. I believe I was given incorrect information from one of the staff. There may have been a misunderstanding on my part, but it was a complicated and unclear, unwritten system.
- Official Description (provided by the hotel):
- Nestled in one of Chicago’s quintessential neighborhoods, The Inn at Lincoln Park is a historic, European style hotel with architectural details reminiscent of the early 1900’s. Our prime location to Chicago’s renowned attractions and scenic shores of Lake Michigan, personal and attentive service, and great value make us an ideal choice for business and leisure travelers, alike.Located in the heart of Lincoln Park/Lakeview, our hotel provides the perfect gateway to your Chicago experience. Walk outside the hotel doors and you are in a walker’s paradise with tree-lined residential streets and a vibrant shopping, restaurant and theatre district. Take a stroll or bike ride through picturesque Lincoln Park and explore the Lincoln Park Zoo, Peggy Notebaert Nature Museum and Lincoln Park Conservatory, ending up at North Avenue Beach where you can experience Chicago’s stunning lakefront. Or, take in a Cubs game at Wrigley Field just a short walk away. We are also conveniently located 2 miles from downtown with local transportation a block away.Built in 1918, the Inn at Lincoln Park features a welcoming Lobby and Guest Lounge with the old-world charm of oak woodwork and architectural elements of the era, 71 rooms, private floor with 3 newly renovated suites, and a meeting/event space. Independently owned, we focus on accommodating your needs with personal service to make sure your stay in Chicago is a memorable one. We are gay friendly and located 1 block from Boys Town.Guests enjoy complimentary continental breakfast in our café, convenient onsite parking, complimentary high speed wireless internet access, and complimentary 24 hour coffee and tea service in our Lobby. We accept pets less than 50 pounds. A 50.00 non-refundable fee will be charged. ... more less
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- Also Known As:
- Inn At Lincoln Park Hotel Chicago
- Hotel At Lincoln Park
- At Lincoln Park Chicago
- Inn Lincoln Park