The Westin Chicago River North is in a great location, just a 5min walk to the Chicago Theatre, the Loop El trains and the start of the Miracle Mile, and about a 10min walk to Millenium Park. We stayed in the Deluxe River View Room on the 20th floor and opted to spend extra for the complimentary continental breakfast buffet at the Executive Lounge down the hall each morning, which was worth it. There are a variety of bagels and jam spreads, cream cheese, boiled eggs, fresh fruit and berries, cereals, muesli and yogurts, and orange juice, tea and coffee. The staff were friendly and helpful. Also available are hor d'oeuvres between 5pm and 7pm which was great and complimentary water, soft drinks and fruit are available anytime. The Deluxe Room includes free wi-fi via an in-room Mac computer which was great. Most importantly, the room was very clean, as was the bathroom. The "heavenly bed" really is heavenly.
The only negative experience we had was a noisy wedding party in the room next door to us. Accordingly, I would recommend not staying in a room with a connecting door since it made the noise all the louder. We had this occur two nights in a row and after we raised the issue with the front desk, they handled the situation very professionally by immediately offering us complimentary wine and cheese plate and adding points to our Starwood account for the inconvenience. The only other complaint was that the complimentary water that is offered as part of the Deluxe Room was not delivered two days in a row, even after we rang for it.
Despite these isolated incidents though, I would recommend a stay at this hotel for its courteous staff, convenient location, cleanliness, heavenly bed and breakfast - all the things that should make a hotel stay-worthy.
- Official Description (provided by the hotel):
- The Westin Chicago River North allows guests a chance to experience relaxation and renewal while maintaining access to all of their favorite Chicago activities. ... more less
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- Also Known As:
- The Westin Chicago River North Hotel Chicago
- Westin Chicago River North
- Chicago Westin