We visited this location while in Chicago for the National Restaurant Association show. We enjoyed the many food options close by. The staff at the hotel where very helpful. We enjoyed our stay and looking forward to next year.More
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We visited this location while in Chicago for the National Restaurant Association show. We enjoyed the many food options close by. The staff at the hotel where very helpful. We enjoyed our stay and looking forward to next year.MoreShow less
Hi Deb D,
Thank you for the wonderful input. We are so glad that you have enjoyed our location and that you chose to visit us for NRA. We look forward to your return next year.
a great hotel. We arrived after a long plane ride to find out we had been upgraded. The room was great with a wonderful view and it was clean and fresh. The location is perfect with so much in walking distance and its quiet at night. For a nightcap you can head to grill on the alley next door... perfect!
Hi Lucy-Marie M,
Thank you for sharing! We are delighted that you enjoyed the view from your room and the location of our hotel. We look forward to having the pleasure of welcoming you back sometime soon.
I stayed at The Westin Michigan Avenue for 5 days.I enjoyed the conference facilities, fitness and large, functional room. Being in the centrum, gave an easy access to shopping and variety of restaurants. It was really good stay!
Hi Pavla K,
Thank you for the wonderful comments! We truly appreciate the gift of feedback, and we are so glad that you had an enjoyable business trip. We hope to have the pleasure of welcoming you back.
Came down to Chicago for a concert and picked the Westin due to location so we could do shopping close by. Hotel and staff were awesome. Room service food was quick and tasted great. Would definitely stay here again.
Thank you for the wonderful feedback. We are delighted that you have enjoyed our location to all of the nearby shopping and that you felt welcome by our staff.
We have stayed at this location several times for a conference my husband attends every year. I love this location and the last two years we have had a room next door facing the John Hancock building and Michigan Ave. I love the location of the hotel and the room we had.
Everyone has always been very nice from bellman to front desk. We called for towels one evening and they were there quickly.
My husband felt like the hotel was not up to par as in the past. Probably needs a little TLC. The first time I turned the faucet on in the bathroom the handle fell off - easy to screw back in but the other handles were loose as well. He also didn't feel like it was as clean as it should have been. Hopefully this was an isolated incident.
Beds were very comfortable.
I love Chicago and I love the location of this hotel. I would stay here again if given the chance - hopefully they will be a little more attentive to the hotel and the little details.
Thank you for sharing your experience! We are so glad that you and your husband continue to enjoy our hotel and location, and we hope to have the pleasure of welcoming you back. We apologize that you felt the rooms could use a little TLC. We are scheduled to renovate in December 2014.
Thank you and be well,,
From the moment the doorman opened the door and greeted us, our visit was delightful. We were greeted with a smile and friendly voice at check-in and the bellman was at the door of our room before us. We met family for cocktails in the Grille, a lively and friendly place. We then moved into the restaurant for a gourmet meal with an informed staff with interesting recommendations. The concierge's recommendations were all we were looking for. From check-in to check-out the staff made us feel right at home. We will be back on our next visit to Chicago.
Thank you for the delightful feedback. We sincerely appreciate your feedback and recognition of our friendly associates and overall accommodations. We look forward to welcoming you back upon your return to Chicago.