I stayed in The Talbott for a weekend with my family. The hotel was recommended to us by friends who have stayed there on many occasions. The location is great, the rates were in line with the accommodations, and the room was beautiful and super clean. Beds were very, very comfy.
On my first morning in the hotel, I went for a great run along the lake and returned early. While waiting for the elevator, the Concierge (Gene) got my attention and asked (using my name) "isn't it your wife's birthday today?" I was shocked to be recognized and called by name, but even more shocked that he knew my wife's birthday (especially because it had slipped my mind). After agreeing with him, he mentioned that the hotel wanted to send a gift up. My chin dropped to the ground.
Ten minutes later, a tray of gourmet nuts and candy with a birthday balloon were delivered to my wife in the room. She was so surprised and impressed.
Later, I went down to thank Gene. He smiled and waved it off with professional grace and simply stated "that's what we do."
We had an awesome weekend and could not have enjoyed ourselves more. Everything about Chicago is great, but this hotel is something special. Thank you, Gene!
- Official Description (provided by the hotel):
- We're excited to welcome you to the new Talbott, re-opening May 2017. We're currently closed for a full renovation, but will accept reservations starting May 1. Imagine yourself in the heart of downtown Chicago’s effervescent Gold Coast and steps away from the iconic Magnificent Mile on Michigan Avenue. Envision a boutique hotel near the Chicago Loop that blends the charms of a gracious bygone era with opulent hotel accommodations, impeccable service, and unexpected delights. ... more less
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