The whole experience at the hotel was excellent. The customer service was the best I've ever had iat a Chicago hotel and I've stayed in lots of them. Dwayne did an excellent job of taking care of our needs and made our stay wonderful.
- Official Description (provided by the hotel):
- Discover the many comforting rewards of a small European style hotel in the heart of Chicago's Gold Coast. Steps away from Michigan Avenue. As staff well versed in the art of fine European hospitality, people who remember your name and tend swiftly to your special, as well as, everyday needs. A host of gracious amenities including nightly turn-down service, morning newspapers, complimentary high-speed wireless Internet access, and complimentary access to a world class health center. ... more less
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