Superlatives are almost superfluous for this hotel. Rooms and bathrooms are large with an excellent communication system that comprises, TV, computer, WiFi, all free. All member of staff are friendly and go out of their way to help. We had a couple of slight problems which were resolved immediately and without fuss although with a great smile. Breakfast are good, especially taking into account the $15 per person voucher provided if the booking is made using the hotel's website. The serving staff cannot help enough. Location is excellent. A special mention should be made for the concierges who made our trip so memorable with their recommendations and bookings.
- Official Description (provided by the hotel):
- Discover the many comforting rewards of a small European style hotel in the heart of Chicago's Gold Coast. Steps away from Michigan Avenue. As staff well versed in the art of fine European hospitality, people who remember your name and tend swiftly to your special, as well as, everyday needs. A host of gracious amenities including nightly turn-down service, morning newspapers, complimentary high-speed wireless Internet access, and complimentary access to a world class health center. ... more less
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