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“Location, Location, Location”

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Millennium Knickerbocker Chicago
Ranked #95 of 191 Hotels in Chicago
Reviewed July 23, 2014

We were in Chicago for a wedding and the Knickerbocker is located 1 block of Michigan Blvd and the Magnificent Mile. 1 block from the John Hancock Bldg. and walking distance from the Navy Pier and attractions too m any to list. The rooms are nice, although we did have some minor problems with the shower and the TV remote, but the staff were very good. Their Nix1 restaurant was good with good service and their bar was staffed with a first rate bar tender, Steve. Our 4th floor street side room could get some road noise but all in all we enjoyed our visit.

Room Tip: Streetside rooms can be noisey.
  • Stayed: July 2014, traveled as a couple
    • Location
    • Rooms
    • Service
Thank Dennis D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florencio F, General Manager at Millennium Knickerbocker Chicago, responded to this reviewResponded July 24, 2014

Dear Guest,

We are pleased to hear that you enjoyed your stay with us and hope that you enjoyed the wedding. Thank you for your review. We greatly appreciate your comments on the “very good staff” and “first rate bartender”. We look forward to welcoming you back in the near future!

Yours in Hospitality,
Florencio Ferrao
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (1,043)
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797 - 803 of 1,044 reviews

Reviewed July 23, 2014

Weekend end get away from the burbs for us to the city. This is by far one of the best hotels we have stayed in. The location close to beach, close to shopping and great restaurants, rush street etc. and John Hancock. The staff are wonderful, the Nix breakfast fabulous, the Martini Bar excellent food and service. The room was spacious, very good climate control, great bath with updates. Extremely comfortable bed. Only negative is the wifi charge and parking cost.

  • Stayed: July 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Shan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florencio F, General Manager at Millennium Knickerbocker Chicago, responded to this reviewResponded July 24, 2014

Dear Guest,

Thank you for your review. We were delighted to read your comments about the staff and the hotel, particularly how they were “wonderful” and that the hotel was “one of the best hotels” you have stayed in. I was happy to note that you were pleased with our central location and took advantage of dining both at Nix Restaurant and Martini Bar. My team and I look forward to your return to the Knickerbocker!

Yours in Hospitality,
Florencio Ferrao
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 23, 2014

I was on business across Canada and North America and had the good fortune to be in Chicago for 3 nights.

The hotel is in a BRILLIANT location, it is impressive inside and the staff inside the hotel are just the best, seriously, I couldn't fault them but the guys in charge of parking your cars (I drove in from Wisconsin) wanted a fortune to park my car so I asked them if they knew of anywhere cheaper - they all walked away muttering "No, there is nowhere cheaper" so I looked across the road IE OPPOSITE the hotel and parking was half the price of Valet parking......Really poor service, if they don't want to help customers then they should get a better job! Sad how the guys lowest on the food chain had the worst attitude!

I would rush back here to stay, it's a wonderful hotel.

Room Tip: Don't use valet parking, they are rude and expensive!
  • Stayed: June 2014, traveled on business
    • Value
    • Sleep Quality
    • Service
Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florencio F, General Manager at Millennium Knickerbocker Chicago, responded to this reviewResponded July 24, 2014

Dear Guest,

Thank you for your review. We are pleased to hear that you found our location to be “brilliant” and our staff to be “the best”.

Comments like yours regarding the valet parking attendants enable our continuous pursuit of improvement in our services and facilities. Unfortunately, these valuable lessons come at your expense. I will certainly address these concerns with the parking team.

We hope that you’ll be visiting Chicago soon and we look forward to welcoming you back!

Yours in Hospitality,
Florencio Ferrao
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 23, 2014 via mobile

Great place to stay...front desk, bar, restaurant all top notch service. Convenient location. I will stay here again. Room was clean, and it appeared to be recently updated. Rain shower was cool. As an online instructor for a university, desktop computer access was appreciated.

Stayed: July 2014
Thank drdeb97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florencio F, General Manager at Millennium Knickerbocker Chicago, responded to this reviewResponded August 4, 2014

Dear Guest,

Thank you for your review. We greatly appreciate all your comments about our staff, the location and your room. We hope that you’ll return to Chicago soon and stay at the Millennium Knickerbocker Hotel again!

Yours in Hospitality,
Florencio Ferrao
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 22, 2014

My husband and I stayed at the Millennium Knickerbocker over 4th of July weekend this summer. The location is excellent - easy access to shopping on Michigan Avenue, and just two blocks (5 minute walk) from Oak Street Beach. There are also several Divvy bike rental stations nearby - we used the one by Oak Street Beach - which made it extremely easy to get around the city in a fun and active way. There was also a liquor store around the corner so you can purchase beer, wine, liquor, and snacks on your own, instead of using the more expensive minibar in the room or bar in the lobby.

The finishes in the room were beautiful. Rainfall shower with glass enclosure, low-flow toilet, roomy closet with plenty of hangers, updated modern style throughout the room, etc. Also, the room was MUCH larger than what most historical hotels offer. The view was just okay, but typical for a city-based hotel. And everything - hallway, elevators, room, etc. - felt very clean and well kept. One weird thing was that the cleaning staff kept replacing the face soap, but never gave us new body soap.

We kind of wished for a roof-top deck or something to relax and enjoy what would probably be a really nice view. I think that would be the only drawback of this hotel. The bar in the lobby was fully stocked and the bartenders were friendly without being overly chatty. The rest of the hotel staff was very helpful, friendly, and accommodating. Some extras were accidentally charged to our room, and the front desk quickly and efficiently checked the charge and made it right.

Finally, the price was excellent. We booked our stay through Priceline. You get an excellent value for the location, amenities, and history of the hotel.

  • Stayed: July 2014, traveled as a couple
    • Value
    • Rooms
    • Service
1  Thank BeccaMoreno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florencio F, General Manager at Millennium Knickerbocker Chicago, responded to this reviewResponded July 24, 2014

Dear Guest,

Thank you for taking the time to leave a thorough review on your recent stay at the Millennium Knickerbocker Hotel. We’re glad to hear that you had an “excellent” stay over the holiday weekend and that you thoroughly enjoyed all aspects of the hotel from the room to the amenities and the service to the location.

We hope that you will visit Chicago soon and stay with us again!

Yours in Hospitality,
Florencio Ferrao
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 22, 2014

The hotel has clearly updated their rooms recently and are very comfortable. Nice size flat screen televisions. Their staff was friendly including the front desk, bellhops, and doormen. We had a chance to have a drink at their bar as well.

One negative is they wanted to charge something like $12/day for WiFi. Are you kidding me?

Great location being close to Michigan Ave and the Hancock Building.

Room Tip: Rooms facing north will have a better view of the street life but maybe quieter on the south facing...
  • Stayed: July 2014, traveled with friends
    • Location
    • Sleep Quality
    • Service
1  Thank mpetersrx7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florencio F, General Manager at Millennium Knickerbocker Chicago, responded to this reviewResponded July 24, 2014

Dear Guest,

We’re pleased to hear that you enjoyed your room and that you found that every staff member you encountered to be friendly. Please note our hotel does offer free WiFi in the lobby and mezzanine levels. My team and I welcome you back to the Millennium Knickerbocker Hotel upon your return to Chicago.

Yours in Hospitality,
Florencio Ferrao
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 22, 2014

We just spent 2 nights at the Knickerbocker and were very pleased. The location is excellent. Walking distance to everything along the magnificent mile and oak st beach. hotel was very beautiful and our room very nice, king bed very comfortable. The Nix served a good breakfast. We were amazed that being half a block from Michigan Ave it was so quiet. The only negative i can think of is the rainfall shower, not a fan. To anyone researching this hotel I can truthfully say, go ahead and book without a second thought, you'll love it.

  • Stayed: July 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank Tim R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florencio F, General Manager at Millennium Knickerbocker Chicago, responded to this reviewResponded July 24, 2014

Dear Guest,

We are delighted to hear that you consider the Knickerbocker a hotel that “you’ll love”. Thank you for your review and your kind comments. We are pleased to hear that you greatly enjoyed your stay. My team and I look forward to welcoming you back the next time you stay with us!

Yours in Hospitality,
Florencio Ferrao
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Millennium Knickerbocker Chicago

Address: 163 East Walton Place, at N. Michigan Avenue, Chicago, IL 60611-7114
Phone Number:
Location: United States > Illinois > Chicago > Streeterville , Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Suites Wheelchair access
Hotel Style:
#58 Luxury Hotel in Chicago
#68 Romantic Hotel in Chicago
#77 Business Hotel in Chicago
#82 Family Hotel in Chicago
Price Range: $111 - $412 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Millennium Knickerbocker Chicago 4*
Number of rooms: 306
Official Description (provided by the hotel):
A four-diamond landmark on North Michigan Avenue, the famous Magnificent Mile, this hotel welcomes you to the best location in the city for shopping, dining and business. European style and gracious service are the trademark of this elegant hotel and the 86 Millennium hotels around the world. One block from Water Tower Place, across the street from Bloomingdale's and within walking distance of most major attractions, this hotel offers personalized service and attention not found in the larger hotels. The hotel features the Martini Bar offering several kinds of martinis. Nix restaurant offers a bistro setting and features continental cuisine for breakfast & lunch. A complimentary fitness center and lakefront jogging path are designed to keep you fit while traveling. Enjoy Classic Chicago style only steps away from all the city has to offer. ... more   less 
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Also Known As:
Chicago Millennium Knickerbocker Hotel
Knickerbocker Hotel Chicago

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