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The Drake, A Hilton Hotel
Ranked #81 of 192 Hotels in Chicago
Certificate of Excellence
Reviewed March 6, 2014

Really enjoyed spending our 39th anniversary at the Chicago Drake. Outstanding hotel. The restaurants great, room was large with a separate bedroom and the view was incredible. The hotel staff very friendly and helpful. We would not hesitate to make a return visit for #40!

  • Stayed: March 2014, traveled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
Thank Terry D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RussellMenkes, General Manager at The Drake, A Hilton Hotel, responded to this reviewResponded March 7, 2014

Happy Anniversary! Congratulations on 39 years! I hope you'll come back for your next big occasion. Make sure you let us know that you're here for a celebration so that we may congratulate you appropriately! Thanks for sharing your experience at The Drake and we hope to see you soon!

Russell Menkes
General Manager, The Drake Hotel
russell.menkes@hilton.com

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2,482 - 2,488 of 3,975 reviews

Reviewed March 4, 2014

A true classic, with mostly spot on service. Valet and bell captains were solid professionals. Front desk solid. Concierge Mary was excellent. Housekeeping a problem, with room not set up: short on towels, glasses, sleeper sofa not made up. And it took 3 phone calls over 4 hours to fix.

Bars & restaurants very good, with the lobby bar and afternoon tea exceptional. Take the behind the scenes tour for a real treat - very interesting.

Room was very nice - junior suite, corner room 608, with a narrow view of the lake.

Room Tip: 608, jr suite with sleeper sofa and king bed, great views.
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  • Stayed: February 2014, traveled with family
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1  Thank Pedalboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RussellMenkes, General Manager at The Drake, A Hilton Hotel, responded to this reviewResponded March 7, 2014

"A true classic" no truer words have ever been written. Thank you for your kind review of The Drake. I'm so pleased you were able to dine with us in two of our famed restaurants and I was happy to read you enjoyed the brief tour that accompanies the history tea. We hope to see you again soon-- there is so much more to see and do, and you don't even need to leave the hotel!

Russell Menkes
General Manager, The Drake Hotel
russell.menkes@hilton.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 3, 2014 via mobile

When you've stayed with one of the top hotels in the city you receive some of the best there is in service, food, and accommodations. I can't wait to make another trip to Chicago. There are few hotels that can compare with The Drake. They've been there forever but have not forgotten what made them successfull. Its not about just good rooms, great food, or even service beyond belief, its that they pay close attention to it all. Every single detail was immaculate, and if they happen to miss something, they go far beyond making it right without so much as a hint of excuse. The Drake will be my only choice on my next trip.

  • Stayed: January 2014
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Thank Michael V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 3, 2014

The Drake - Chicago famous hotel, but unfortunately a bit tired looking. Yes it does have charm and character when you are in the lobby, but once you get up to your floor and finally your room, it feels totally different. Place needs alot of TLC and
simple dusting would make some improvements. Room was simple but for "The Drake" it was not the cleanest place we have ever been. Other issue is the noise level in that hotel. We had some council
staying there that weekend and we have heard every word from our neighbors next door. Called front desk and I asked if we could possibly have room on different floor but I was informed that they were booked and they promised that if that will become a problem, they will call security and take care of that. Sure enough I was calling them at 11 pm to inform them that I really don't want to be a part of my neighbors conversation. Doors slamming, very little noise insulation, makes it for not very good night sleep. Good location, but definitely does not fulfill expectations.

Room Tip: Bring earplugs!
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  • Stayed: February 2014, traveled as a couple
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Thank JackDelores
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RussellMenkes, General Manager at The Drake, A Hilton Hotel, responded to this reviewResponded March 7, 2014

I appreciate you sharing your experience on TripAdvisor. The overall Drake experience cannot be improved unless we are able to work off of the observations of our guests: the good, the bad, and the ugly. I'd truly appreciate the opportunity to speak with you further in regard to your time with us. If you'd be so kind as to email me your TripAdvisor name and contact information I will reach out to you at your earliest convenience.

Russell Menkes
General Manager, The Drake Hotel
russell.menkes@hilton.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 3, 2014

We enjoyed our stay and everything was up to the standards that we expected from this fine old landmark hotel. There is no off street loading and unloading of luggage and the hvac sytem a little noisy, but overall a great hotel with plenty to do right on the property and close to great shopping.

  • Stayed: February 2014, traveled with family
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Review collected in partnership with Hilton Hotels & Resorts
Thank Roy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 3, 2014

Beautiful lobby and nice old-fashioned elevators. Halls were a bit musty, but the room was clean and fresh. Our King Deluxe room had a foyer area, nice big tub, sitting area, writing desk and chair, and two closets. It was a great value, especially for the excellent location. Will be back.

  • Stayed: February 2014, traveled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
1  Thank Eliza T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RussellMenkes, General Manager at The Drake, A Hilton Hotel, responded to this reviewResponded March 7, 2014

Nothing makes me happier than reading a review that ends in "we'll be back." Thank you for taking the time to share. I hope you were able to enjoy yourself during your Chicago visit, in February, during one of the worst winters in history. If you truly enjoy the historic aspect of the hotel, we are launching a history lunch and tour this spring: the mystery, the luxury, the crime-- everything you'd want to know. We hope to see you then!

Russell Menkes
General Manager, The Drake Hotel
russell.menkes@hilton.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 2, 2014

absolutely wonderful two nights in superb accomadations. within walking distance to Del Frisco's and Gibson's two of my most wonderful restaurants in Chicago. Love the Coq 'dOr and the history of the bar and hotel. Very clean and NICE. Wonderful staff. Looking forward to my next trip there.

  • Stayed: February 2014, traveled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
Thank William P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Drake, A Hilton Hotel

Address: 140 E. Walton Place, Magnificent Mile, Chicago, IL 60611-1501
Phone Number:
Location: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#35 Romantic Hotel in Chicago
#39 Family Hotel in Chicago
#49 Business Hotel in Chicago
#51 Luxury Hotel in Chicago
Price Range: $150 - $458 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Drake, A Hilton Hotel 4*
Number of rooms: 535
Official Description (provided by the hotel):
No other Chicago hotel has inspired more legendary acclaim on par with The Drake. This timeless property affords guests easy access to the city's most exclusive shopping, nightlife and dining. A fully equipped fitness/wellness center, business center and meeting rooms are available (surcharge). The stunning Gold Coast Room can accommodate 600 guests. Afternoon Tea at The Drake, A Hilton Hotel is as Chicago as a hot dog at Wrigley Field or a ride on the Ferris Wheel at Navy Pier. High society has always recognized The Drake Hotel as the quintessential social hotspot. Princess Diana, Queen Elizabeth and the Empress of Japan have all been seen in the Palm Court. Though The Drake has progressed both architecturally and technologically over the past 93 years, the roots of The Drake Hotel run deep beneath Lake Shore Drive into Real Chicago. ... more   less 
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Also Known As:
The Drake Hotel Chicago
Hilton Hotels Chicago
Chicago Drake Hotel
Drake Hotel Chicago

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