I want to start by saying, I was staying at the Drake on business and my room was booked for me by my company. Well, They must have booked me in the single occupant small room because it was nothing like the other rooms I have stayed in before (and I have stayed here before). It was tiny and minimal. I had a queen bed, a desk, a night stand, TV, TV stand and a tiny coffee maker. No refrigerator, no microwave, no dresser to unpack my weeks worth of clothes in, nothing. I had to be careful walking to one side of the bed because if I wasn't I would have banged my knee or foot on the TV stand. I did not receive all the toiletries I normally receive at other Hilton hotels either.
The other thing that bothered me was half of the channels on my tv were scrambled out. I called the front desk and they sent someone up to check on it. He then told me he would be right back. He never came back. So i called the front desk again and they said it must be an issue with the cable company and they would get it fixed. They didn't fix it the entire week.
I am a hilton honors member and have never had a problem at any of their hotels I have ever stayed in. I always have great service and a nice room, even at the drake. This time was different. The moral of the story is don't book the tiny single occupancy room. Pay the extra $10 a night for a regular room. They are much nicer, especially if you are going to be there a week. Honestly, the Drake shouldn't even offer these rooms!
- Official Description (provided by the hotel):
- No other Chicago hotel has inspired more legendary acclaim on par with The Drake. This timeless property affords guests easy access to the city's most exclusive shopping, nightlife and dining. A fully equipped fitness/wellness center, business center and meeting rooms are available (surcharge). The stunning Gold Coast Room can accommodate 600 guests. Afternoon Tea at The Drake, A Hilton Hotel is as Chicago as a hot dog at Wrigley Field or a ride on the Ferris Wheel at Navy Pier. High society has always recognized The Drake Hotel as the quintessential social hotspot. Princess Diana, Queen Elizabeth and the Empress of Japan have all been seen in the Palm Court. Though The Drake has progressed both architecturally and technologically over the past 93 years, the roots of The Drake Hotel run deep beneath Lake Shore Drive into Real Chicago. ... more less
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- Also Known As:
- The Drake Hotel Chicago
- Hilton Hotels Chicago
- Chicago Drake Hotel
- Drake Hotel Chicago