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“mini get away”
Review of The Willows

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The Willows
Ranked #74 of 190 Hotels in Chicago
Certificate of Excellence
Portland, Maine
Level 5 Contributor
70 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“mini get away”
Reviewed February 15, 2012

I first would like to start off by saying what a great location!! We were near all kinds of restaurants and best of all we were near Red Mango, which is a froyo joint it was wonderful! Close to all public transportation and the staff was very friendly and informative. The rooms were well cleaned and the breakfast was decent.

Room Tip: Great place for nearby restuarants just to get away. Its peaceful and clean. Great location!
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  • Stayed January 2012, traveled as a couple
    • Value
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Helpful?
1 Thank rs_929
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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911 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (169)
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English first
Dallas, Texas
Level 3 Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed January 20, 2012

We spent three days in Chicago apt. hunting for my daughter. Hotel was very nice, and the people were so nice. We didn't have luck finding an apt, but the front office hotel manager gave me the name of an apt leasing company, which was great and found my daughter an apt right away. And they also recommended a great restaurant. We did not have a car and could walk everywhere.
Price was great, rooms nice, flat screen tvs, breakfast included, great location, Charming.
We will go back and stay there for sure.

Room Tip: The suite was nice, not huge, but much better than a single room
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  • Stayed January 2012, traveled with family
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Helpful?
1 Thank JanetShu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Schaumburg
Level 6 Contributor
122 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed January 20, 2012

The hotel offered great rates, comfortable rooms, and a great service attitude by the front desk staff. The heater is radiator, so I had to open the windows to get it my desired temperature. The room was quite spacious. The hot water was also a challenge while showering. But it is a great deal for the money, and a larger room in the city of Chicago.

  • Stayed January 2012, traveled solo
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Helpful?
1 Thank DerelN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmel, Indiana
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 17, 2012

My husband, son and I stayed at the The Willows when we traveled to Chicago to visit Northwestern University. I got a great deal on LivingSocial that included free parking at the hotel. The hotel is right off of Broadway is within short walking distance of nice restaurants and shopping. Lincoln Park is a beautiful upscale area and we felt very safe walking around on a Sunday night. It is a small hotel that has been nicely updated. The beds and pillows were great. They had very nice shower amenities as well as luxurious robes in the room The bathroom did include a hairdryer, which is a good thing since I didn't pack mine. They offer 24-hour coffee in the lobby and a basic continental breakfast. The staff was really nice! The only problem I encountered was that I couldn't get the water hot enough in the the shower.

  • Stayed January 2012, traveled with family
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Helpful?
2 Thank m1021v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Syracuse, NY
Level 4 Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed January 2, 2012

This is not for you readers who want your typical three- or four-star modern hotel experience. On the other hand, if you like a bargain price [we paid $60/night for 2 in a "deluxe queen" with fully satisfactory continental breakfast], you like being in a very pleasant, small business/residential neighborhood quite near Lake Michigan and Lincoln Park (but 3 + miles from the Loop), and you don't mind a place that is and feels old (yet clean), this is a quite good choice.
We walked down a main street to the Loop, enjoying the shops, restaurants, people and architecture along the way. It is easy to get a bus to and from the heart of the Loop. Several reasonably priced Zagat- or Michelin-rated restaurants within easy walking distance.

Room Tip: Try to get a "deluxe" queen -- still not a huge room, but pretty good-sized.
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  • Stayed December 2011, traveled with family
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Helpful?
6 Thank PaBell55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springfield, Illinois
Level 5 Contributor
86 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
Reviewed December 26, 2011

We stayed one night at The Willows so that we could walk to a friend's house for a Christmas party. There was no on street parking, but there are two parking garages very close, and there are spaces in front of the hotel to unload.
This hotel is kind of dated--some chipped paint, worn carpet, older decor, but it was very clean and comfortable. Our room had two comfortable queen beds, and it was more spacious than newer motels. The desk clerks were both genuinely nice. Breakfast was limited but OK.
This hotel is located too far from downtown to reasonably walk to attractions, but it was terrific for our needs--and better value than loop hotels. Nice neighborhood, several shops, restaurants, and bars short walk away.

  • Stayed December 2011, traveled with friends
    • Value
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Helpful?
3 Thank dler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
northern Michigan
Level 6 Contributor
118 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed December 19, 2011

A friend and I stayed at this hotel during a recent vacation weekend in Chicago. We were looking for a quiet, quaint, historic place to stay in Lincoln Park and the Willows Hotel fit the bill perfectly.

The staff was especially helpful. They allowed us to use their computer, printed maps for our expeditions and gave theater recommendations.

Rooms were clean and decent sized for a big city hotel. Beds were wonderful with high quality linens. I slept like a dream. Room temperature was perfect at all times. We never had to fiddle with the thermostat once. Showers were hot with strong water pressure. One slight criticism, I wish the rooms had a chain lock. I sometimes worry that one deadbolt is not secure enough in a big city. This hotel seems to attract quiet patrons. There was no excessive noise or rowdiness.

The continental breakfast was simple but decent. I had a toasted bagel with cream cheese every morning. They had a nice selection of bagel flavors and they appeared to be purchased from a local bakery rather than Lenders type bagels. The breakfast did not include any hot food, other than what could be toasted or microwaved. It included hard-boiled eggs, fruit cups, yogurt cups, small amount of fresh fruit, good coffee, cereal and other pastries.

The public transportation system (Brown line on El) was about 3-4 blocks away. It was an easy and safe walk and we used public transportation extensively. From the Brown line, one can connect with other lines and go almost anywhere in the city. I would strongly recommend purchasing a CTA pass for your Chicago stay. We got WAY more than our money's worth.

  • Stayed December 2011, traveled with friends
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Helpful?
8 Thank upnorthjodie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Willows

Property: The Willows
Address: 555 W Surf St, Chicago, IL 60657-6020
Location: United States > Illinois > Chicago > Lakeview
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Room Service Suites
Hotel Style:
#16 Best Value Hotel in Chicago
#37 Romantic Hotel in Chicago
#59 Family Hotel in Chicago
#67 Business Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Willows 3*
Number of rooms: 55
Reservation Options:
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Also Known As:
The Willows Hotel Chicago
Willows Hotel Chicago
Willows Chicago

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