I was in Chicago for two nights. I had booked my reservations through Priceline and was very pleased with the reasonable rate we payed - $80.00 USD a night. The Hotel was large, attractive, and well staffed. Best of all, the hotel was nicely situated near all tourist activities. We had a wonderful time walking Chicago and if you’re interested in the architectural boat tours, you can’t get much closer to the dock at the Michigan St. Bridge.
Now, the down side. I spent these two nights sleeping on the floor. The super soft designer mattresses were a two night sentence in hell. There was not a spot on the mattress I did not sink in 6-8 inches, and there was no support whatsoever. There were four of us on the trip; two were ok with the beds, not happy, but OK. The other two were in pain most of the night.
I Spoke to the staff, they said they are aware of the problem and they have started a campaign of changing the super soft mattresses with more typical ones. They claim to be starting on the top floor and working their way down. Obvious they haven’t reached the 15th floor yet.
- Official Description (provided by the hotel):
- The Sheraton Grand Chicago is Chicago's premier downtown riverfront hotel, just off Michigan Avenue, and within a short walk of Navy Pier, Millennium Park, museums, shopping and entertainment. The hotel offers spectacular views of either Lake Michigan or the city skyline. Guests enjoy deluxe accommodations, including Sheraton's Sweet Sleepersm Beds, in-room safes, coffee makers, in-room refreshment center, high-speed Internet access, cable television with movies and video games. Club guest rooms, located on the top four floors, feature plush robes, turndown service, complimentary continental breakfast and afternoon hors d'oeuvres. There are five distinctive restaurants and lounges, including the acclaimed Shula's Steak House, health club, indoor swimming pool, sun deck, sauna, and massage therapy. ... more less
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- Also Known As:
- Chicago Sheraton