This was our first visit to this hotel as we generally avoid Sheratons because of a very bad experience on our honeymoon many years ago. It looks like it has been renovated fairly recently, and it’s a nice renovation overall. The walls were a bit bare and there was a weird, cockeyed reading lamp in an odd location for reading. The bath was lovely, but the shower still had the original old faucet, water control handle and shower curtain rod – why would they skimp like that? There were no towel rods, just 1 hook on the back of the door – a pet peeve of mine – and the bathroom lighting, while plentiful, made me look jaundiced. There are signs all over the place touting their “green initiatives”, but then they stocked the beautiful rooms with tacky plastic drinking glasses instead of nice, reusable, glass ones, though there were glass wine glasses. And in a double room they provided only one coffee cup. The single cup coffee maker was nice, but it leaked all over the place. The staff was pleasant, professional and efficient. Our room had a lovely view looking west along the river towards the Wrigley Building, Trump Tower and Marina City.
- Official Description (provided by the hotel):
- The Sheraton Grand Chicago is Chicago's premier downtown riverfront hotel, just off Michigan Avenue, and within a short walk of Navy Pier, Millennium Park, museums, shopping and entertainment. The hotel offers spectacular views of either Lake Michigan or the city skyline. Guests enjoy deluxe accommodations, including Sheraton's Sweet Sleepersm Beds, in-room safes, coffee makers, in-room refreshment center, high-speed Internet access, cable television with movies and video games. Club guest rooms, located on the top four floors, feature plush robes, turndown service, complimentary continental breakfast and afternoon hors d'oeuvres. There are five distinctive restaurants and lounges, including the acclaimed Shula's Steak House, health club, indoor swimming pool, sun deck, sauna, and massage therapy. ... more less
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- Also Known As:
- Chicago Sheraton