This is our second time staying here. We stayed one time about 10 years ago, and was less than impressed for the price... this time it was a little better. The room was nicer, the floor we were on was nicer than last time. We asked for a high floor, as we like to take pictures of the skyline and street views... we were given a room on the 17th floor... not exactly "high" for a 35 story property... they DID get us into a room early, so that was a plus.
There was a couple of busloads of kids staying at the hotel.... so using the pool wasn't gonna happen... looked like grade-schooler soup in there... so we didn't use the pool. Otherwise you didn't even know the kids were there. Very well behaved.
If we were to come back, I would insist on a higher floor. We had a high level Starwood member on our reservation, and they still didn't put us on a club floor or inform us of any of the Starwood perks that should have been available to us.
- Official Description (provided by the hotel):
- The Sheraton Grand Chicago is Chicago's premier downtown riverfront hotel, just off Michigan Avenue, and within a short walk of Navy Pier, Millennium Park, museums, shopping and entertainment. The hotel offers spectacular views of either Lake Michigan or the city skyline. Guests enjoy deluxe accommodations, including Sheraton's Sweet Sleepersm Beds, in-room safes, coffee makers, in-room refreshment center, high-speed Internet access, cable television with movies and video games. Club guest rooms, located on the top four floors, feature plush robes, turndown service, complimentary continental breakfast and afternoon hors d'oeuvres. There are five distinctive restaurants and lounges, including the acclaimed Shula's Steak House, health club, indoor swimming pool, sun deck, sauna, and massage therapy. ... more less
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- Also Known As:
- Chicago Sheraton