This is a pretty typical Sheraton with a huge lobby and bar area. The fitness center is excellent. It overlooks the river and has cardio machines, weight machines, free weights, mats, medicine balls, balance balls and resistance bands. Outside on the patio, there are stationary bikes one can ride and look at the river and the lake. There's a decent sized indoor pool, but no hot tub.
Our room was comfortable with a few minor frustrations; the bedside lamp is turned on and off by pushing in a button which tended to just push the lamp away. It took time to master being able to turn off the lamp without having to use two hands. Additionally, there was the usual $18 charge for internet in the room, which always bothers me. Finally, on the bureau was an attached, electronic tray that took up a lot of room which had food in it. I picked up a bottle of water to see what the price was and then I was automatically billed for the water (which they removed from my bill). There was a sign saying not to pick things up, but one would only see that sign, if one crouched down and looked carefully.
I had called and asked the hotel in advance if I could use the mini-fridge for my own drinks and I was told yes. However, there were huge signs saying you would be charged if you moved anything in the fridge or used it for your own stuff. I really dislike those electronic mini-fridges. I never pay for their food, yet I can't use it for mine.
I could elect to have no maid service and receive extra Starwoods points. I did that, which was nice as I usually don't care about maid service. However, there's only one hook to hang towels; if one is going to encourage people to re-use towels, it would be good to have more places to hang them.
I was delighted to see that there was a can for recycling in the room.
There was a coffee maker that takes pods; however, the coffee and tea left in the room weren't pods.
The parking garage is attached to the hotel and is abut $40-60 (depending on whether one uses valet or self) per day which is pretty usual for Chicago downtown.
The hotel is in a great location. It's close to the river boat tours and to shopping. It's 1/2 a mile from a subway station and when it's warm, it's great for walking by the river.
- Official Description (provided by the hotel):
- The Sheraton Grand Chicago is Chicago's premier downtown riverfront hotel, just off Michigan Avenue, and within a short walk of Navy Pier, Millennium Park, museums, shopping and entertainment. The hotel offers spectacular views of either Lake Michigan or the city skyline. Guests enjoy deluxe accommodations, including Sheraton's Sweet Sleepersm Beds, in-room safes, coffee makers, in-room refreshment center, high-speed Internet access, cable television with movies and video games. Club guest rooms, located on the top four floors, feature plush robes, turndown service, complimentary continental breakfast and afternoon hors d'oeuvres. There are five distinctive restaurants and lounges, including the acclaimed Shula's Steak House, health club, indoor swimming pool, sun deck, sauna, and massage therapy. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, Travelocity, TripOnline SA, Hotwire, Cancelon, Ctrip TA, Priceline, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Sheraton Grand Chicago reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Chicago Sheraton