We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Lovely hotel”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Sheraton Grand Chicago
Ranked #67 of 189 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
London, United Kingdom
Level Contributor
73 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Lovely hotel”
Reviewed October 11, 2012

Our first time in Chicago and a warm friendly greeting from the staff. we were given a preferred guest upgrade with breakfast and snacks free
Comfortable clean room/bathroom, plenty of lifts, great view from our room to Navy Pier.
We used the bar several times but just for the one drink as it was a bit pricey.

Room Tip: any room should have a great view
See more room tips
  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank farnie1950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

4,914 reviews from our community

Traveler rating
    2,422
    1,441
    650
    260
    141
See reviews for
1,000
933
187
2,077
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (1,367)
Date | Rating
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Chicago, Illinois, United States
1 review
Reviewed October 10, 2012

I stay at the Sheraton for work at least once a month. What I enjoy about the Sheraton is that it's consistent- always clean and well-serviced. The location is impossible to beat, with views of both the Chicago River and Lake Michigan and just steps away from the Magnificent Mile. For these reasons and many more, I stay at the Sheraton Chicago Hotel and Towers every chance I get.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Macee B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boulder, Colorado
Level Contributor
8 reviews
4 hotel reviews
Reviewed October 10, 2012

I was a guest in Chicago at this hotel for a buisness week in August. My stay was plesant and the service was excellent. It was clean and friendly. The bars and restaurants were great and the prices are a little high but fair for the area. My only complaints were a lack of dvd/blueray player in the room, no Jacuzzi (its the north I would think that was mandatory lol), lack of convenient access to the vast city train system, and only 2 bars within reasonable walking distance besides the hotels. So you may save money on the room but its spent on extra transportation. Everything else was great.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RageCage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boulder, Colorado
Level Contributor
8 reviews
4 hotel reviews
Reviewed October 9, 2012

I was a guest in Chicago at this hotel for a buisness week in August. My stay was plesant and the service was excellent. It was clean and friendly. The bars and restaurants were great and the prices are a little high but fair for the area. My only complaints were a lack of dvd/blueray player in the room, no Jacuzzi (its the north I would think that was mandatory lol), lack of convenient access to the vast city train system, and only 2 bars within reasonable walking distance besides the hotels. So you may save money on the room but its spent on extra transportation. Everything else was great.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RageCage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, Ohio
1 review
Reviewed October 9, 2012

The Sheraton has very helpful staff despite how busy the hotel usually is. The newly renovated rooms are great and the location is ideal. I travel to Chicago quite regularly and always book this hotel.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stephanie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Overland Park, Kansas
2 reviews
Reviewed October 9, 2012

I have stayed at this hotel a few times and I've always had a good experience. My recent trip was for business at the nearby Navy Pier. However, I did stay a couple of extra days for fun. Great location to Michigan Avenue if that's your thinig, but also a very quick cab ride to tons of awesome restuarants and nightlife. My room was very quiet and I slept great, which seems to never happen to me in a hotel. I love the large lounge area. Very friendly staff at the hotel. I will definitely stay here again, regardless if its for business or pleasure.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jared F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
54 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed October 8, 2012

Stayed here for a long weekend to see the Red Sox play the Cubs. The hotel was in a great location in order to see much of what we needed. Running distance to the lake and running path, Millenium Park, and restaurants. We had to take a cab to Wrigley, but overall the hotel was fine. The rooms need some updating however. The bathroom is very dated along with the corridors. I expected a little more ambiance from a Sheraton. Service was friendly.

  • Stayed June 2012, traveled as a couple
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank fishtrop98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Chicago hotels
Streeterville
Loews Chicago Hotel
Loews Chicago Hotel
#11 of 189 in Chicago
1,934 reviews
Downtown / The Loop
Radisson Blu Aqua Hotel
Radisson Blu Aqua Hotel
#20 of 189 in Chicago
4,522 reviews
Downtown / The Loop
Hyatt Regency Chicago
Hyatt Regency Chicago
#83 of 189 in Chicago
6,456 reviews
Show Prices
Show Prices
Show Prices
Magnificent Mile
InterContinental Chicago
InterContinental Chicago
#70 of 189 in Chicago
4,381 reviews
Downtown / The Loop
Swissotel Chicago
Swissotel Chicago
#59 of 189 in Chicago
3,965 reviews
Show Prices
Show Prices
Show Prices

Been to Sheraton Grand Chicago? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Grand Chicago

Property: Sheraton Grand Chicago
Address: 301 East North Water Street, Chicago, IL 60611-4534 (Formerly Sheraton Chicago Hotel and Towers)
Phone Number:
Location: United States > Illinois > Chicago > Streeterville , Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#29 Family Hotel in Chicago
#30 Romantic Hotel in Chicago
#30 Green Hotel in Chicago
#33 Business Hotel in Chicago
#40 Luxury Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Grand Chicago 4*
Number of rooms: 1218
Official Description (provided by the hotel):
The Sheraton Grand Chicago is Chicago's premier downtown riverfront hotel, just off Michigan Avenue, and within a short walk of Navy Pier, Millennium Park, museums, shopping and entertainment. The hotel offers spectacular views of either Lake Michigan or the city skyline. Guests enjoy deluxe accommodations, including Sheraton's Sweet Sleepersm Beds, in-room safes, coffee makers, in-room refreshment center, high-speed Internet access, cable television with movies and video games. Club guest rooms, located on the top four floors, feature plush robes, turndown service, complimentary continental breakfast and afternoon hors d'oeuvres. There are five distinctive restaurants and lounges, including the acclaimed Shula's Steak House, health club, indoor swimming pool, sun deck, sauna, and massage therapy. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, Hotwire, TripOnline SA, Travelocity, Ctrip TA, Cheap Tickets, Priceline, Cancelon, getaroom.com and HotelQuickly so you can book your Sheraton Grand Chicago reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Chicago Sheraton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing