My wife and I stayed at this hotel for 3 nights. Staff was very attentive, professional and courteous. Concierge desk outstanding. Restaurant staff excellent. Room was clean and of adequate/standard size. Good King bed. Very fast elevators. Good location on the "Loop", we walked everywhere. Only drawback - our room on back side of hotel looked over elevated train tracks and we never got used to the sounds of the trains rumbling by. If we returned, would ask for room on side away from train.